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NeonIce

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Error Signature

I am working on a program that it to run at startup on a touchscreen computer.  The touchscreen is running Windows XP Pro.  The problem I am having is when I start up the touch screen, I get an error  stating theat it has encountered a problem and needs to close.  I click on "What data does this report contain?" and I get the following information:

Error Signature
EventType:  clr20r3  P1: eyeonmain.exe   P2: 1.0.0.0        P3: 43f9fa2
P4: system              P5: 2.0.0.0               P6: 4333ae87    P7: 390a          P8:288
P9: system.componentmodel.win32

I'm not sure what ALL of it means, but I can figure out some of it.  I was wondering if there is a program or web site that you can plug all of this information into and have it tell a little more about the error.

The program works just fine if i run it by double click on it in a folder, or run it from the IDE.  Since It only happens when I start up the computer, It is imposible to debug in the IDE. Any Suggestions?

Thank You in advance
Phillip
Avatar of mploschiavo
mploschiavo

can the touchscreen run without your program?  
under any circumstances, or what circumstances does the touchscreen function properly?
Avatar of NeonIce

ASKER

The touchscreen works just fine, it is just the program.
After the program crashes, I can use the touchscreen just like any other computer.
I can even start the program back up from the program directory, and it runs just fine.
just to clarify, on boot your program runs and then crashes.  after the crash, you restart it, and it works fine?

if you do not set your program to run on boot, does it crash the first time that you manually start it up?  

i would try the following:
  -- Try to update the firmware on the monitor itself.  Check for an update on the video card, as well as the motherboard.
  -- on the executable for the touchscreen program and/or your program, check the
      windows properties > compatability > 
      windows properties > memory >       

you might want to change these settings to check for different results...  
 

ASKER CERTIFIED SOLUTION
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clintonm9

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