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Notes Freezes when trying to update a page hotspot in designer

pratigan
pratigan asked
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Last Modified: 2013-12-18
Exactly what is in the title.  When I try to update an action hotspot through designer, that is embedded in a page, the entire notes session freezes and I have to cancel the process through task manager.
I can update other page hotspots but not this particular one.
When I try to copy the hotspot to a different name and then update it, same problem.
I was able to create a new hotspot in the page but I still need to at least delete the original one.  But every time I click on it, even to change the font or whatever, it freezes Notes.
Any Ideas ??????
Thanks !
Paul
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Commented:
What version of Notes server and client.

I w ould get te latest and try again.

worst case make a Notes COPY of the template and try there.

I hope this helps !
Groupware Consultant
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Commented:
Agreed, I've had success with making a copy of the page to a new name, delete the former page, compact the database and then rename the new back to the old.  Also, throwing a new replica of the template works, too. :)  I've never found Notes COPY to work because it just copies the problem to the new copy. ;)

Also, deleting or compacting cache.dsk before I do all above helps, along with restarting Notes.  (If you don't have a copy of notes.kill, I recommend!)

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Commented:
Hello Sjef,
Awesome..... you were right the easiest thing to do was to create a new page.  Copying the old page didn't work because it obviously copied the problem over.  i created a new page and then just duplicated the changes as the original and with the new changes I wanted.  I then changed the frameset to point to the new page and presto...... looks awesome and works like a charm.
Thank you for the feedback.
So simple I can't believe I didn't think of that.  But not down playing your response.  It worked great.
Thank you !
Paul
Sjef BosmanGroupware Consultant
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Commented:
Thanks :)

Notes certainly has it's quirks... Some difficult things can be achieved in 20 ways, but plain easy things are just impossible to do.

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