troubleshooting Question

Seagate 400 GB external won't recognize an accent when copying.

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camtzFlag for United States of America asked on
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I have two Seagate 100 GB external drives for my song files and I just purchased a Seagate 400 GB external so that I could transfer the songs from the 100 GB drives for permanent storage.  Ran into a problem in that every time the big unit ran accross a file with the same name except that one had an accent over one of the words, it treaded it as a duplicate and would stop.  As soon as I added a number to either one of the files it would accept it.
Seagate says that it is a software problem but I don't buy it. Not only do both 100 GB drives distinguish the two as being different but I also tried a Maxtor unit and it worked fine as well.  Is it possible that the Seagate 400 is defective or is there something else going on?  By the way, I have a Pavilion 8000 notebook with XP pro.  Many thanks.
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