I always seem to have a problem setting our external users up with a vpn connection when there home network utilizes a cable modem
I have everything set up correctly, THe users is able to log into our network (everything authenticates and connects)
they get the connection windows however they aren't able to ping any of the servers or get mail ect...
but this only happens with cable modem users.
I had them check there setting and it seems there home network settings are the same internal ip scheme as our office internal ip scheme
for example our vpn server designates a 192.168.0.x ip address 192.168.0.1 default gateway
THe users home router designates the same a 192.168.0.x ip address and 192.168.0.1 default gateway
is this causing the problem and how can I allow users with cable modems to gaing vpn access to network work resources