troubleshooting Question

OfficeJet 7400 Drivers

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cpfeiffer asked on
Printers and Scanners
2 Comments1 Solution867 ViewsLast Modified:
Has anyone had a problem with the Drivers for this printer? Every time that I install them on a Sony Viao Laptop i have a problem with the IE settings.

The problem in IE is:
normally you can type and it will go to the web site by adding http:// to the front of the address.

After the install of the drivers:
I can no longer type I have to type for it to go

I have checked all the registry settings and all the IE settings. I have reloaded the computer 3 times now. Thinking that it was a virus or malware. But this problem returns as soons as i install the HP software and will not go away until i reload the computer. I have tried to call HP support but they refuse to admit that it is a problem with their software and that I need to call microsoft. I ask them well then why does it work until I install your drivers? They do not have a responce to that question..

Please help I am getting very upset with this!
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