We help IT Professionals succeed at work.

keyboard problems on laptop

stefanomarco asked
Last Modified: 2010-04-26
I just got a new toshiba laptop and some keys are coming up with the wrong characters .... eg when I press m i get a 0
any ideas ... I installed a microsoft wireless keyboard and mouse and that works perfectly ....  
Watch Question

Top Expert 2005

Since this is a new laptop I would use the warranty, contact toshiba or place of purchase.  This should not be happening.
Top Expert 2006

The problem's not uncommon with laptop keyboards malfunctioning. Since your wireless works flawlessly, as you stated, the problem is probably not within software. I suggest you follow Tim's advise and contact Toshiba.
This one is on us!
(Get your first solution completely free - no credit card required)
Top Expert 2006

Tronstek, that's too easy!  :(
(slightly embarrassed)


Too easy .... thanks

hehe Well I don't want to give away all my secrets, but most of my knowledge comes form the school of "Been there done that!"

Enjoy your new laptop stefanomarco.  :-)

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.