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Gregg BrookeFlag for United States of America

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Cannot See User in Global Address List

Exchange 2003 Standard with SP2. It's a clean install on a new Dell dual processor box. It's been up and running for six months now and I have had no problems with it. Two days ago, I created a user account for a new hire and created a mailbox for him.  He got a new workstation, so I had to install Office and such on it. Outlook appears to be fine on his workstation - he receives mail, he can attach to the Exchange server, etc.

The problem is that he is not listed in the Global Address List. Can anyone offer an explanation as to why and/or how to fix it?

Thanks in advance.

Gregg
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jss1199

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jss1199

gbrooke,

If the user is present in the ESM GAL, goto Recipients and then Recipient Update Services, right-click on the Recipient Update Service for the domain and select update.
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Both your suggestions were welcome. Thanks, guys.