Solved: Winlogon.exe error PLS HELP!

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jbyrd1981🇺🇸

Winlogon.exe error PLS HELP!

I just finished deleting a file called ldr64.dll that contained a virus called W32.Beagle.DV. I ran a scan looking for more viruses and cannot find any. My Norton software took a pretty major hit and will probably have to be reinstalled. I am also having a problem with winlogon.exe having an application error that causes my machine to restart. Here is some more info on it...

EventType : BEX P1 : winlogon.exe P2 : 0.0.0.0 P3 : 00000000
P4 : unknown P5 : 0.0.0.0 P6 : 00000000 P7 : 00cf4758
P8 : c0000005 P9 : 00000008

C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\winlogon.exe.mdmp
C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\appcompat.txt

The instruction at "0x01184758" referenced memory at "0x01184758". the memory could not be "written".

I know I could just reformat and reinstall, but that is worst case scenario. How can I fix this error? Thanks!

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blue_zee🇵🇹

Do a thorough cleanup with CCleaner:

www.ccleaner.com

Download and install it.

Under the Cleaner section, tick all options and click the "Run Cleaner" button.

Reboot when finished and test.

Zee

jbyrd1981🇺🇸

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Blue zee, I tried your solution and it did not work. Nice program though.

jbyrd1981🇺🇸

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To add to the problem I cannot get norton to uninstall and some programs crash or do not run at all. !!!!

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blue_zee🇵🇹

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SOLUTION

rpggamergirl🇦🇺

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jbyrd1981🇺🇸

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Well, I have used Mcafee and got it to run clean. PCpitstop would not even load up. I think the virus has already modified files beyond repair because of so many programs that will not work or crash. I believe that I have the virus removed but the damage ahs already been done. It would seem that this virus came out shortly after I downloaded my latest virus defs which was on the 24th. According to Symantec this virus came out after that. I cannot believe that Norton let this virus take a hold on my system. I have had viruses in the past that were rapidly taken care of by Norton, but none like this one. :( YIKES! At least I can still save my valuable files.

David-Howard

Norton makes me scratch my head. This isn't the first time I've heard of someone not being able to perform a successful reinstall or uninstall. The advice from above is good. However, if this is my system I copy my data off and nuke the drive. Reformat and start CLEAN. :-)

jbyrd1981🇺🇸

ASKER

Here is the link rpggamergirl

http://www.rafb.net/paste/results/yMFC1S97.html

What do you think?

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SOLUTION

rpggamergirl🇦🇺

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cpc2004🇭🇰

I have to study the DrWatson dump in order to find out culprit. Attach C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00\winlogon.exe.mdmp at webspace.

Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/

rpggamergirl🇦🇺

also fix these:
O18 - Protocol: fcp - {B3133379-8789-4D3C-9593-C205D7297501} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll
O9 - Extra button: FirstClass® - {02011FE3-C22B-451d-9A25-BF4DBB38B8E7} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll

let us know if files refused to be deleted including this one:
C:\DOCUME~1\JASONB~1\LOCALS~1\Temp\WERe749.dir00

jbyrd1981🇺🇸

ASKER

Ok here it is with the entries fixed and the mloader.dll deleted. http://www.rafb.net/paste/results/sJKVcK44.html I tried the blacklight program and it did not come up with anything. I am still recieveing the winlogon.exe.

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Operating systems perform basic tasks, such as recognizing input from the keyboard, sending output to the display screen, keeping track of files and directories on the disk, and controlling peripheral devices such as disk drives and printers. For large systems, the operating system makes sure that different programs and users running at the same time do not interfere with each other. The operating system is also responsible for security, ensuring that unauthorized users do not access the system. Operating systems provide a software platform on top of which other programs, called application programs, can run.