Win XP sp2 firewall will load but can't choose any buttons on screen.

I have a dell 2400 pc with windows xp sp2.  The windows firewall page does appear but it won't allow me to activate the firewall(clicking on one of the radio buttons).

I have found 13 viruses(deleted) and 30 spyware/adware(deleted).  

I've tried the winsockfix program and that did not help. Any other ideas?
Thanks
Paul
paulbarstoolAsked:
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MiguelSilvestreCommented:
Hi paulbarstool,

Run Ewido :

http://www.ewido.net/en/

Download, Install, Update the Database definitions and do a scan. Post the report in here ...

After that Let's take a look at your system :

Go to http://www.merijn.org/files/hijackthis.zip and download the file, run and save a log file.

Post the log file at http://www.hijackthis.de/ and click analyse. Go to the end of the report and save the analyzed file. Post the link to the analysed log in here.

Miguel

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zephyr_hex (Megan)DeveloperCommented:
what programs have you used for your spyware and virus removal?
if you have used mcafee or norton for the virus removal, you should not need to run any other virus scans.
but you should use several programs for spyware scanning.
i recommend this: http://forums.majorgeeks.com/showthread.php?t=35407 
also, it is possible that system files were damaged by the viruses.  you may need to run sfc /scannow to replace corrupted system files:  http://www.updatexp.com/scannow-sfc.html
Pete LongTechnical ConsultantCommented:
The following commands enable and disable

netsh firewall ipv4 set opmode enable
netsh firewall ipv4 set opmode disable

The following peice of code turns off the firewall "Save as .vbs"

Set objFirewall = CreateObject("HNetCfg.FwMgr")
Set objPolicy = objFirewall.LocalPolicy.CurrentProfile

objPolicy.FirewallEnabled = TRUE


The Following Registry entries enable and disable the firewall

HKLM\system\currentcontrolset\services\shared access\parameters\firewall\policy\standard profile
HKLM\system\currentcontrolset\services\shared access\parameters\firewall\policy\domain profile

The latter SHOULD apply when on the domain and the former when NOT on the domain

They each have a setting called

EnableFIrewall and DoNotAllowExceptions

Set to 0=off or 1=on
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Pete LongTechnical ConsultantCommented:
The following peice of code turns off the firewall "Save as .vbs"


should read

The following peice of code turns ON the firewall "Save as .vbs"
paulbarstoolAuthor Commented:
Hello,
I have used the yahoo antispyware program along with their popup blocker and norton antivirus.  
Paul
zephyr_hex (Megan)DeveloperCommented:
yahoo antispyware and popup blocker are not enough to remove all spyware
norton likely did a good job at removing the viruses.
but you really do need to run several more antispyware tools in order to get your system clean.
given the number of items you have found so far, i recommend going through the spyware removal FAQ i posted above at the majorgeeks website.
rpggamergirlCommented:
Instead of trying every antispyware tools you could find, follow Miguel's advice and let us look at your Hijackthis log.
Normally it shows up there the exact kind of malware that your system has(if it has) and we can then recommend the exact tool designed to remove it.
Pete LongTechnical ConsultantCommented:
Browser Hijacking/Spyware/Adware/Malware Removal instructions

Full removal and Prevention instructions are available on my website,

http://www.petenetlive.com/Tech/Browsers/hijack.htm

Please don't "Gum up" the TA's here by posting Hijack This Logs
go here and have it analysed.
http://www.hijackthis.de/index.php?langselect=english

The EE Official Link to info is,
 http:Q_20975384.html#10973783
Francois_ITCommented:
FYI, is your loging onto a domain... some policy might prevent you to change these settings and you should check with your administrator.

(that is the way we set the policy on my workplace)
jjparrottCommented:
If you check your services is the Windows Firewall service running.  

Also, there are several places in group policy this can be turned off if your logging into a domain.  Are you on a domain?
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