jerra
asked on
TFT monitor damaged, vertical blurred lines across whole screen
I was connecting a TFT (Fujitsu-Siemens C15-2) monitor to a computer today. Brand new monitor. I accidentally lost the monitor while connecting cables on the back side(had it tilted) so that the screen fell against the table and the screen surface got two visible scratches in the very top left corner.
I started the computer looked briefly at the Windows desktop and the colors etc and everything looked ok. 1hrs later the user called me and said that there was something wrong. I inspected the monitor and it seems that the monitor cannot display thin lines properly at certain places.
What I did was in MSPaint on a white background draw 3 vertical black thin lines. I resized MSPaint to a small window and moved it left<->right and at certain locations left-right-wise one line would get slightly blurred. It became either a tad thicker than the others or showed a greyish color.
This was visible over the whole screen, not just in the top left corner where the monitor got a blow.
When looking at a text document (ASCII) it does now show immediately until you look more carefully.
Now, are these typical signs of physical damage to the screen?
I think I will have to replace the monitor at my own expenses.... ):
I started the computer looked briefly at the Windows desktop and the colors etc and everything looked ok. 1hrs later the user called me and said that there was something wrong. I inspected the monitor and it seems that the monitor cannot display thin lines properly at certain places.
What I did was in MSPaint on a white background draw 3 vertical black thin lines. I resized MSPaint to a small window and moved it left<->right and at certain locations left-right-wise one line would get slightly blurred. It became either a tad thicker than the others or showed a greyish color.
This was visible over the whole screen, not just in the top left corner where the monitor got a blow.
When looking at a text document (ASCII) it does now show immediately until you look more carefully.
Now, are these typical signs of physical damage to the screen?
I think I will have to replace the monitor at my own expenses.... ):
YES
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
using the warranty wouldn't be too bad.. but you have evidence of physical damage. which I'm sure, BEFORE the unit is packed it is inspected before shipment from the plant. naturally, no manufacturer wants their product to return and if after an inspection, that would've been pulled offline.
ASKER
Thanks for your replies. I'll split the points. I won't try the warranty, just buy a new one. I better not be so clumsy next time.
cool. thank you! tread lightly...and watch out for banana peels on the ground.