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MultiMedia Applications

MultiMedia Applications

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Avatar of Janice Cook
Janice Cook🇺🇸

CANNOT DELETE/UNINSTALL MUSICMATCH 10.
I have a Dell WinXP, and I tried to reinstall Musicmatch. It prompted me to check for updates, which I did. However, setup wouldn't complete and when I tried to start the program, the opening screen flashed briefly for a few moments and then disappeared.

I went to the Musicmatch website, and followed instructions to uninstall in add/remove programs. However, the program wouldn't uninstall, and the following message appeared:

>SetupDLL\SetupDLL.cpp (509)
PAPP:Musicmatch Jukebox
PVENDOR:Musicmatch (http://www.Musicmatch.com)
PGUID:(with a long number after it)
$9.1.0.429
@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180

Installshield then presented me with error code -5001.

I tried to manually remove the program by deleting the folder contents under program files/musicmatch....but I was unabel to delete a number of files, namely:

CoreDll.dll
crypt.dll
Enforce.dll
FileAssoc.dll
LabelLic.xml
licmgr.dll
mm_tray.exe
mm_upnsvr.dll
mmdrm.dll
mmgit.dll
mmuiserv.dll
MMXmlHttp.dll
mmz_ezp.lst
NetUtilsDLL.dll
ObjectManager.dll
ObjectManager.xml
SkinnedCtrls.dll
TrackUtils.dll

If anyone can help me with this, I would very much appreciate it.


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Avatar of shuboardershuboarder🇬🇧

Use a third party application such as "Your Uninstaller"

Available to download from:

http://www.download.com/Your-Uninstaller-2006/3000-2096_4-10511597.html?tag=lst-0-2

This will ensure that all traces of the program are removed.

I have used "Your Uninstaller" before in the past and it works really well. However, there are lots of other third party applications available that can perform uninstalls. If you have problems with "Your Uninstaller"
try a different program from the following link:

http://www.download.com/3120-20_4-0.html?tag=srch&qt=uninstaller&tg=dl-20

Avatar of Janice CookJanice Cook🇺🇸

ASKER

Hi shuboarder, thanks for the links, but my only concern is that a third party application might remove an important windows file, and then I'd be in worse trouble.

I read the reviews on download for the app you recommended, and while some do consider it much better than the Windows add/remove function, others had some files removed that made their system unusable.

I was hoping that someone could tell me why the particular files above cannot be deleted, and/or perhaps how to edit the registry to remove the program.  Maybe that would be even more treacherous, but at least it doesn't hurt to ask.

Avatar of shuboardershuboarder🇬🇧

Perhaps not as bad as the reviews for MusicMatch:

http://reviews-zdnet.com.com/Musicmatch_Jukebox_10_0/4852-8033_16-30567399.html

- It appears many people have a problem with uninstalling this program

The files above may not be able to be deleted if they are still being used by the system....
If you are sure these files can be deleted then again, may I recommend an application....?

Gipo File Utilities will enable you to select these files for deletion when the system boots:

http://www.gibinsoft.net/gipoutils/

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Avatar of Dushan SilvaDushan Silva🇦🇺

try with

http://www.tune-up.com/

BR Dushan

ASKER CERTIFIED SOLUTION
Avatar of Dushan SilvaDushan Silva🇦🇺

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MultiMedia Applications

MultiMedia Applications

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Multimedia applications are those programs that integrate more than one media at a time; browsers are the most obvious. However, the term has come to include the use of programs that enable the use of any component that isn’t simple text and static graphics, such as audio, video, animation, virtual reality, conferencing and monitoring.