cg0789
asked on
Windows XP will not boot after login screen (explorer does not run)
My computer was fine at first, I wanted to install the programs for my HP All-In-One Printer, during installation, the system was starting to slow down due to "WinFixer" ads, so I was looking for ways to remove them, as they were slowing down my system, I came across XoftSpy, which seemed to work ok, and removed alot of stuff from my system, next thing I knew, everything froze and I couldnt run anything, I went to do a restart and after I logged in, the system would not boot up, (explorer.exe will not run). I tried to run some other programs such as Windows Restore, but no luck, I also try to use my XP disk to do a repair, but that didnt work either!! What should I do?!
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Hi cg0789,
Run a command Line and try this:
sfc /scanonce <enter>
and restart the computer
(if you don't have access to restart menu, please type this in command line: shutdown -r <enter> )
Miguel
Run a command Line and try this:
sfc /scanonce <enter>
and restart the computer
(if you don't have access to restart menu, please type this in command line: shutdown -r <enter> )
Miguel
ASKER
Im able to get into the task manager and DOS, but when I typed that command it gave me a error:
"Windows File Protection could not initiate a scan of the protected system files.
The specific error code is 0x000006ba [The RPC server is unavailable.]."
"Windows File Protection could not initiate a scan of the protected system files.
The specific error code is 0x000006ba [The RPC server is unavailable.]."
Hi cg0789,
Try this in command line :
net start RpcSs <enter>
sfc /scanonce <enter>
shutdown -r <enter>
Miguel
Try this in command line :
net start RpcSs <enter>
sfc /scanonce <enter>
shutdown -r <enter>
Miguel
ASKER
I still get that same error. :-(
Hi cg0789,
The rpc server starts ?
Miguel
The rpc server starts ?
Miguel
ASKER
Yes it says:
"The requested service has already been started.
More help is available by typing NET HELPMSG 2182."
"The requested service has already been started.
More help is available by typing NET HELPMSG 2182."
ASKER
Okay, here is what I just found out, I tried to run "mmc" to resolve the "sfc /scannow" issue, and it said that the registry is corrupted, (I think that may be the "root" problem), when I was using XoftSpy it removed several registry entries, probally causing all of this chasos! I still have the problem, any idea how to restore the registry?
ASKER
I am also able to access the registry.
Hi cg0789,
If you have a backup of the registry, you can restore that :
http://support.microsoft.com/kb/322756/en-us
But you give me one ideia :
Download this file :
http://optatum.paginas.sapo.pt/cmds/scan.zip
Execute and restart the computer .....
If you prefere, you can do that file, just open the notepad and copy paste the following:
@Echo Off
SET KEY=HKLM\SOFTWARE\Microsof
REG ADD %KEY% /V TITLE /D "Windows File Checker" /f
REG ADD %KEY%\000 /VE /D "Starting Explorer" /f
REG ADD %KEY%\000 /V 1 /D "%SYSTEMROOT%\explorer.exe
REG ADD %KEY%\001 /VE /D "Windows File Checker" /f
REG ADD %KEY%\001 /V 1 /D "%SYSTEMROOT%\System32\sfc
EXIT
Save the file with the name scan.cmd and execute the file one time.
Restart
What happens ?
Miguel
If you have a backup of the registry, you can restore that :
http://support.microsoft.com/kb/322756/en-us
But you give me one ideia :
Download this file :
http://optatum.paginas.sapo.pt/cmds/scan.zip
Execute and restart the computer .....
If you prefere, you can do that file, just open the notepad and copy paste the following:
@Echo Off
SET KEY=HKLM\SOFTWARE\Microsof
REG ADD %KEY% /V TITLE /D "Windows File Checker" /f
REG ADD %KEY%\000 /VE /D "Starting Explorer" /f
REG ADD %KEY%\000 /V 1 /D "%SYSTEMROOT%\explorer.exe
REG ADD %KEY%\001 /VE /D "Windows File Checker" /f
REG ADD %KEY%\001 /V 1 /D "%SYSTEMROOT%\System32\sfc
EXIT
Save the file with the name scan.cmd and execute the file one time.
Restart
What happens ?
Miguel
ASKER
Okay, it seems like those commands worked, now when I try to do the sfc /scannow command it works, but doesnt scan like it just goes to the next line in DOS. But no error. :-(
ASKER
It seems like everytime I try to run explorer it kills itself. Maybe its a virus?
ASKER
Okay, I got 'sfc /scannow' to run, now I gotta track down my Windows XP Pro CD so it can properly do the scan, (ill post back tomorrow when I get it! At least we are making progress!
ASKER
I decided to do a quick backup of my system just in case, all of the sudden I got this pop-up
"McAfee VirusScan
McAfee ActiveSheild has found a suspect file on your computer.
McAfee strongly recommends that you scan though your computer now."
Does this mean I got a virus? Once I finish the backup, I will scan the files on this machine with the scanner you gave me :-)
"McAfee VirusScan
McAfee ActiveSheild has found a suspect file on your computer.
McAfee strongly recommends that you scan though your computer now."
Does this mean I got a virus? Once I finish the backup, I will scan the files on this machine with the scanner you gave me :-)
Hi cg0789,
Yes :))))
>>McAfee strongly recommends that you scan though your computer now.
Maybe yes, and maybe now .....
McAfee could thing that cmd is a virus because he is calling system files, like explorer.exe and sfc.exe .....
But don't worry with that now ....
Miguel
Yes :))))
>>McAfee strongly recommends that you scan though your computer now.
Maybe yes, and maybe now .....
McAfee could thing that cmd is a virus because he is calling system files, like explorer.exe and sfc.exe .....
But don't worry with that now ....
Miguel
ASKER