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Can't get XP to boot from new drive - Using Norton Ghost Ver 10

Posted on 2006-03-20
Medium Priority
Last Modified: 2009-06-24
I have a dell 4700 with XP home on it.  I have a 30 Gig 'C' drive and a 100 Gig 'F' drive setup as a slave.  These are both IDE drives.

I formatted the 'F' drive and then with Norton Ghost Ver 10 I did the following steps:

1) Under the backup Tab I selected COPY MY HARD DRIVE
2) I clicked the 'Set drive active (For booting OS) check box
3) I clicked the COPY MBR check box under the 'advanced settings'

The copy seemed to go smoothly and no errors were reported

I unplugged the existing 'C' drive and put a jumper into the 100 gig drive to make it a master drive and re-booted.

The XP loading screen came on, then the light blue screen with the small windows XP logo came one and then it just hung there.  I turned off the PC and re-plugged the old C drive in and now both drives work fine and the system boots but I am back where I started.

I know I am missing something and I am sure you guys can help me.

Some extra info and a question:

1) The 100 gig drive is formatted NTFS and there are no partitions.  
2) I noticed on both my pc's that the main 'c' drive has a FAT32  partition that is app. 10-15% of the drive.  Do I need this? Is this a system level thing that needs to exist?
3) Wouldn't ghost know that and ask to create it? Do I need to create it manually and then copy that part also?

Thanks in advance


Question by:jnri
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LVL 18

Expert Comment

ID: 16236058
I did something similar to this a while back, I replaced the hard drive in my computer and added a PCI IDE controller.  When I did this myself, I uninstalled the hard drive and the primary IDE controller in the Device Manager, then I ghosted the drive to the new one.  Just make sure when you ghost the drive, DON'T resize the partitions, you'll have to resize them later using Partition Magic or something.

If you don't want to try that, take a look at using Sysprep, it prepares a windows installation for different hardware:

How to Move a Windows XP Installation to Different Hardware

How to use Sysprep with Ghost

Introduction to cloning a Windows NT, Windows 2000, or Windows XP computer

How to Prepare Images for Disk Duplication with Sysprep

How to Use Sysprep: An Introduction

Sysprep Download

Author Comment

ID: 16240204
Do you know why the system is hanging instead of booting? I understand that I need to do other steps that may include using sysprep or something else.  But what is the ACTUAL problem? Does the drive have some kind of internal name that is NOT 'C' and is still the 'F'? Does the FAT32 partition that exists on the 'C' now have an integral part in the current configuration that allows it to work?  - In other words what is sysprep going to DO?  I want to understand what I am trying to accomplish, not just get it done.

Also, as a side note:

Why does Symatec SUCK SO MUCH???... The next symantec program I use that I like will be FIRST symantec program I like.  I hope they go out of business tomorrow.
LVL 18

Expert Comment

ID: 16240497
This has nothing to do with Norton Ghost, this is caused by the way Windows works.  Windows just doesn't adjust well to major changes.

If you do what I said above and either run Sysprep, or uninstall the hard drives and IDE controller in the device manager, then clone the drive again, you should be able to successfully start the computer using your new drive.

Author Comment

ID: 16251637
I do not understand your steps in regard to the deletion of the hard drive and controller.  How can you delete them then do a disk copy? Do they re-install immediately? if so what does deleting them accomplish?

I could see the logic of copying the drive, then deleting the device and controller and then shutting down, then changing the jumpers, re-booting so that when the system boots up and re-installs the new master drive is properly recognized.

Could you please elaborate on this process?


LVL 18

Accepted Solution

Crash2100 earned 300 total points
ID: 16251754
I'm not sure if Ghost running within Windows can recognize the drives after you uninstall them.  If it can't, what I meant was for you to boot the computer using your Norton Ghost CD immediately after you uninstall the drives, and clone the drive within that.

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