Creating image for Dell GX 620's and GX520, but having problems with USB

Posted on 2006-03-20
Last Modified: 2011-10-03

      I'm currently trying to create an image of Windows XP to roll out on my companies Dell GX520's and GX620's.  I'm using a Dell 620 as the source computer to image and get the image created just fine.  I'm using windows native drivers to load and plan to load computer-specific drivers separately so the .inf is simple and straight-forward.  The problem is when I re-image to another computer (both types) the image goes through and windows boots into setup... but I can't use the mouse or keyboard to click or tab through the setup instructions.  Any suggestions as to why this is and what I can do to get usb keyboard/mous support?  
Question by:skatalian
    LVL 11

    Accepted Solution

    I've had that issue too. I ended up having to unplug the kb/mouse and replug them in, sometimes to a diff usb port. then they would start working after a minute or two. Sometimes even longer, just so the USB drivers would enable then after re-connecting mouse/kb it would reload the driver for them.  I'm sure there is a better way, I never had to do it more than a few times though because I ghost an image that is setup all the way so I don't have to deal with that anymore :)

    Author Comment

    Thanks for the advice.  I tried it, but it didn't work.  Although on the second try at imaging I had keyboard control.  FM at its finest.  :)

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