Creating image for Dell GX 620's and GX520, but having problems with USB

Posted on 2006-03-20
Medium Priority
Last Modified: 2011-10-03

      I'm currently trying to create an image of Windows XP to roll out on my companies Dell GX520's and GX620's.  I'm using a Dell 620 as the source computer to image and get the image created just fine.  I'm using windows native drivers to load and plan to load computer-specific drivers separately so the .inf is simple and straight-forward.  The problem is when I re-image to another computer (both types) the image goes through and windows boots into setup... but I can't use the mouse or keyboard to click or tab through the setup instructions.  Any suggestions as to why this is and what I can do to get usb keyboard/mous support?  
Question by:skatalian
LVL 11

Accepted Solution

DoTheDEW335 earned 750 total points
ID: 16237508
I've had that issue too. I ended up having to unplug the kb/mouse and replug them in, sometimes to a diff usb port. then they would start working after a minute or two. Sometimes even longer, just so the USB drivers would enable then after re-connecting mouse/kb it would reload the driver for them.  I'm sure there is a better way, I never had to do it more than a few times though because I ghost an image that is setup all the way so I don't have to deal with that anymore :)

Author Comment

ID: 16315464
Thanks for the advice.  I tried it, but it didn't work.  Although on the second try at imaging I had keyboard control.  FM at its finest.  :)

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
Suggested Courses

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question