We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


I really need help

Cubbybulin asked
Medium Priority
Last Modified: 2010-04-18
Watch Question

Do you have Terminal Services running on this server?  or Citrix?

If terminal services is loaded, you need to go to a different area:

Start --> Administrative Tools --> Terminal Services Configuration

Highlight the connectections folder...  On the right hand pane, double click RDP-TCP...
Click the PERMISSIONS TAB...  Verify that Administators have FULL CONTROL.

Click OK...to save...

Also make sure that your TS server is using the proper licensing mode:  

Highlight the Server Settings folder.  On the right hand pane, click Licenseing and make sure your are using the same licenseing as your licenese server.  for example, both should be set to PER USER.  or both should be set to per device.  (Usually PER USER is best because MS doens't track these types of licenses).

Also, note that you can also try conencting to the server by using this command from a remote machine:

mstsc.exe /v: servername /console

The console switch will make it so you are logged in using a console connection as opposed to a TS session.

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.