sgarson1
asked on
How to fix corrupt Exchange File
I am running SBS2003 and just installed Veritas Backup Exec. When backing up Exchange, I receive an error message stating that one of the files is corrupt.
All my users have no problems (yet?) with Exchange, so I have no idea how to resolve the corrupt file issue.
Here is the log:
Backup- \\BCC-SERVER\Microsoft Exchange Mailboxes
WARNING: "\\BCC-SERVER\Microsoft Exchange Mailboxes\Warner Jones [warnerjones]
Top of Information Store InboxŒ ;〰& #12336; 2336;{ 36;㘸 ;收& #14641; 4392;ă 13;摤 ;扡& #25908; 5913;þ 01;㌸ ;㌰& #14130; 3622;Ć 12;搳 ;㜰& #12336; 2387;ý 94;搶 ;㈰& #25138; 5697;Ā 99;㠴 ;㈹& #13666; 5699;û 38;㉦ ;晤& #12600; 4178;{ 36;〰 ;〰& #12336; 5393; 78;〰 ;〰& #12387; 5394;Ā 54;㈰ ;戲& #25697; 5699; 88;㈹ ;㕢& #25699; 5138; 02;晤 ;ㄸ& #14178; 2336;{ 36;〰 ;〰& #26161; 3616;{ 36;〰 ;
Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
Verify- \\BCC-SERVER\Microsoft Exchange Mailboxes
WARNING: "Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
How do I fix this?
All my users have no problems (yet?) with Exchange, so I have no idea how to resolve the corrupt file issue.
Here is the log:
Backup- \\BCC-SERVER\Microsoft Exchange Mailboxes
WARNING: "\\BCC-SERVER\Microsoft Exchange Mailboxes\Warner Jones [warnerjones]
Top of Information Store InboxŒ
Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
Verify- \\BCC-SERVER\Microsoft Exchange Mailboxes
WARNING: "Outlook 10 Message Manager (Outlook)" is a corrupt file.
This file cannot verify.
How do I fix this?
ASKER
Simon:
Many thanks. So I should just backup the information store, which I assume includes messages in a proprietary form; and don't back up the messages.?
Many thanks. So I should just backup the information store, which I assume includes messages in a proprietary form; and don't back up the messages.?
ASKER CERTIFIED SOLUTION
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It isn't really a corrupt file. It is a message that Backup Exec cannot read. Most of the time a spam message. Spammers use all sorts of tricks to get their messages through the filters and this often causes a problem for applications that try to then read those messages.
The only sure fire way to avoid those messages is to stop doing a brick level backup.
Instead do just information store backups. Turn up the deleted item retention and mailbox recovery times and you will very rarely have to do a restore.
When you do, use a feature of Exchange 2003 called Recovery Storage Group which you can quickly restore the data that you need.
Simon.