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KERNEL_STACK_INPAGE_ERROR   stop: 0x00000077 (0xc000000e, 0xc000000e, 0x00000000, 0x03750000)

pchservicesIN
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Last Modified: 2012-05-05
I'm working on a Dell Inspiron laptop that's fairly new. Without consistancy I get this blue screen error at the top it says:

KERNEL_STACK_INPAGE_ERROR

Technical Information:

stop: 0x00000077 (0xc000000e, 0xc000000e, 0x00000000, 0x03750000)

I tried looking through Microsoft's site but I don't understand how to interpret the technical info part of the error to correctly diagnose this... please help this is urgent
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Commented:
Have you attempted the troubleshooting information provided here?: http://support.microsoft.com/kb/q228753/
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Top Expert 2012
Commented:
Well, according to http://support.microsoft.com/kb/228753/en-us ("Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"") and the status code 0xc000000e it is

0xC000000E, or STATUS_NO_SUCH_DEVICE: the drive went unavailable, possibly a bad hard drive, disk array, and/or controller card.

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Commented:
Da1King, I started at http://support.microsoft.com/kb/q228753/ but like I posted I don't understand how to interpret the technical info part of the error/troubleshooting doc as it seems there are many variables depending on the flavor or code you get.

jkr, I ran a quick hard drive test on it and it checked out, I've just started a full read analysis test on it though the blue screen error didn't say "STATUS_NO_SUCH_DEVICE anywhere, I will post the results of the full read test.
jkr
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Commented:
STATUS_NO_SUCH_DEVICE is equal to 0xC000000E (the 2nd value in the line you posted)

Commented:
I've seen this at least a dozen times with the newest Dell models.

Shut the system down and remove power, including the battery.  Open the RAM access cover and remove and replace the RAM.  If you can get to it, do the same for the hard drive.  Put the battery back in, connect power and boot.  

If you keep having the problem, Dell will need to replace the motherboard.

Good luck!

Commented:
Probably ithe culprit is faultu ram. Run memtest to stress test the ram.
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