KERNEL_STACK_INPAGE_ERROR   stop: 0x00000077 (0xc000000e, 0xc000000e, 0x00000000, 0x03750000)

Posted on 2006-03-20
Last Modified: 2012-05-05
I'm working on a Dell Inspiron laptop that's fairly new. Without consistancy I get this blue screen error at the top it says:


Technical Information:

stop: 0x00000077 (0xc000000e, 0xc000000e, 0x00000000, 0x03750000)

I tried looking through Microsoft's site but I don't understand how to interpret the technical info part of the error to correctly diagnose this... please help this is urgent
Question by:pchservicesIN
    LVL 6

    Expert Comment

    Have you attempted the troubleshooting information provided here?:
    LVL 86

    Accepted Solution

    Well, according to ("Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"") and the status code 0xc000000e it is

    0xC000000E, or STATUS_NO_SUCH_DEVICE: the drive went unavailable, possibly a bad hard drive, disk array, and/or controller card.

    Author Comment

    Da1King, I started at but like I posted I don't understand how to interpret the technical info part of the error/troubleshooting doc as it seems there are many variables depending on the flavor or code you get.

    jkr, I ran a quick hard drive test on it and it checked out, I've just started a full read analysis test on it though the blue screen error didn't say "STATUS_NO_SUCH_DEVICE anywhere, I will post the results of the full read test.
    LVL 86

    Expert Comment

    STATUS_NO_SUCH_DEVICE is equal to 0xC000000E (the 2nd value in the line you posted)
    LVL 11

    Expert Comment

    I've seen this at least a dozen times with the newest Dell models.

    Shut the system down and remove power, including the battery.  Open the RAM access cover and remove and replace the RAM.  If you can get to it, do the same for the hard drive.  Put the battery back in, connect power and boot.  

    If you keep having the problem, Dell will need to replace the motherboard.

    Good luck!
    LVL 20

    Expert Comment

    Probably ithe culprit is faultu ram. Run memtest to stress test the ram.

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    Join & Write a Comment

    Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
    Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
    It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    25 Experts available now in Live!

    Get 1:1 Help Now