McAfee Groupshield 6.0 for Exchange not updating

Posted on 2006-03-20
Last Modified: 2011-08-18
I am not able to get new updates recently.  I deleted my scheduled event and recreated it.  Still nothing.  Tried it manually and I get the following error in the product log.  

Description = An update failed with error fffff894

Anyone got any ideas?  
Question by:systemsadministrator
    LVL 15

    Accepted Solution


    Author Comment

    I saw those links using google.  The fact that I got the same error again even when I tried to manually get the update that made me think that the information in the link possibly didn't apply.  Plus I've stop autoupdating with VirusScan and only updating with the Groupshield and that hasn't helped.
    The second link from Tek-tips is referencing error 80004005 so I don't think it's the same thing.  
    LVL 47

    Assisted Solution

    Some viruses can turn off any updates. Just to eliminate that your default settings hasn't been changed.
    Try running this, this will undo settings that's been changed by malware and revert them back to default.(also removes any relevant malware present)

    Please download ""
    Unzip it to your desktop.
    Please go into the rdrivrem folder and double-click "rdrivRem.bat" to run the program - follow the instructions on the screen.
    After it's complete, rdriv.txt will be created in the rdrivRem folder.
    Please post this text here, and see if update works this time.

    Author Comment

    Well, a simple reboot fixed the issue.  I would have normally tried that before coming to this forum for help but circumstances got in the way.  Thanks to those who offered advice.

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