?
Solved

Stop upgrade

Posted on 2006-03-20
9
Medium Priority
?
345 Views
Last Modified: 2010-04-19
A new Dell server crashed and wouldn't reboot. I was called in to solve problem, only to find that upon the failure to reboot, someone (and funny enough nobody seems to knows who) had inserted the SBS Install CD and tried to re-install (repair/upgrade) to solve problem. The In-place Upgrade process halted when installing devices, as the USB2 Host Controller locks and this Dell only has USB Keybd/Mouse, so they are basically stuck in the middle of this setup run.

Now if I boot the server, it boots with Win 2003 SBS logo, goes to "Restarting Setup" and locks same place.

Is there a way to roll-back the install/upgrade attempt?

If not, is there a way to install a fresh copy and just recover my users from Active directory?

In short, there is no tape backup, as the server had just been installed, users created and their desktop My_documents, Exchange mailboxes, etc were moved onto server before a backup was scheduled. So I would like to be able to recover this either by stopping the current setup attempt, or to install fresh copy and recover from available files I have on disk (like NTDS.DIT, etc). I have BartPE, etc, so I can see all files and copy partitions, etc.
0
Comment
Question by:pfeiffer
7 Comments
 
LVL 5

Expert Comment

by:myfootsmells
ID: 16242179
Did you want to install Windows 2003 Std instead of SBS?
0
 

Author Comment

by:pfeiffer
ID: 16244569
No. The server had Win 2003 SBS installed.
This is what should be installed. The upgrade attempt is also Win 2003 SBS.
It just locks now. I want to get it to stop the upgrade and just boot normally again - without it attempting to restart setup.

0
 
LVL 5

Expert Comment

by:heathcote123
ID: 16245106
I had a similar situation that I opened up a call with MS for.

The solution in my case was to do a parallel install onto another partition, service pack it up to the same level (inc exchange etc, drivers), and copy most the contents of the windows and system32 directory from the new install into the original install. (all dll's, exe's etc). Big sigh of relief when it worked.

If someone has tried doing a repair with the original SBS disk, and assuming the SBS server had been service packed, you currently have a mix of service packed, and non service packed files, which probably explains the lock-ups.

Which model of server is it that doesnt have ps/2 ports? Just want to know so I can avoid buying one!



0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:pfeiffer
ID: 16246075
The Dell SC430 has no PS/2 ports. Very irritating problem when you run into a loop like this. Boots, runs setup and comes to the screen where it tells you that the USB Universal Host controller is not Windows logo certified, bla, bla, bla. And then asks you to click on Yes/No to go on - when you have just lost USB input devices like keybd/mouse!!

Anyways, I solved it by booting from my WinPE cd, finding the oem.inf file for the Intel USB host controller for this chipset, renamed it to *.old and let it run again. It went thru setup and completed the upgrade (which we didn't want in the first place). Now I am verifying that all original configs, users, mailboxes are still intact. Otherwise I will have to try with the same thing you did (copying files) to see if I can re-establish these.

0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 16254597
You should use the DELL Pre-install CD's that came with the server.  So, now that you're in, I'd suggest just backing up a system state and using ExMerge to save the mailboxes, then start all over.

Most likely, the first person who did this did not understand that you must configure an SBS in the default configuration and follow all items on the To-Do list.  (http://sbsurl.com/itpro and http://sbsurl.com/start).

Jeff
TechSoEasy
0
 

Author Comment

by:pfeiffer
ID: 16259051
The person who did this just didn't understand that if a server crashes, then you just don't stick in the install CD and run setup without knowing what the problem is.

The Dell partition from the Pre-install CD was still alive and active.

Anyways, I am in.  I tried to compelet the SBS setup which gave me the option to re-install all compenents. But it would nor re-install Exchange cos of corrupt metabase. I then had to remove and re-install IIS. Then the SBS setup ran smoothly, re-installing Server/Admin Tools, Exchange, etc.

After setup was complete, I basically had the same config, all users and mailboxes intact, etc.  Now I also have a backup image!

So I guess I can close this question.
0
 

Accepted Solution

by:
GranMod earned 0 total points
ID: 16305254
Closed, 500 points refunded.
GranMod
The Experts Exchange
Community Support Moderator of all Ages
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
Look below the covers at a subform control , and the form that is inside it. Explore properties and see how easy it is to aggregate, get statistics, and synchronize results for your data. A Microsoft Access subform is used to show relevant calcul…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question