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Rowby GorenFlag for United States of America

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HTML Email marketing

Hello

Is there a way to send out newsletters with HTML including images that will be properly received by the majority of recipients,  including Hotmail, Yahoo, Outlook, Outlook Express, Gmail, Mac Users, etc?

As a test I signed up for a newsletter and had it sent to my gmail account. Gmail would not display the graphics until I clicked my "okay" to display the graphics, but even then I ended up with a broken image.  (Perhaps this was caused by security settings on my computer, since the same broken image showed up in IE and Firefox.)

Gmail indicated that this particular graphic was being served from the remote server of the newsletter company.  So I am thinking, if I would imbed the graphic in the newsletter itself, would that solve the download/broken link problem???

I realize of course besides the graphics, there is the HTML coding itself.  And I have, like many, have received newsletters where I it looks like HTML "gibberish".  

So is there a global solution to HTML Graphics in newsletters.  Or at least can someone give me BEST PRACTICES when a client insists that they want HTML newsletters sent out.   Are there any good links where I can learn more about this challenge.

Importantly in this case I have no way to ask the recipients if they prefer a plain text or HTML newsletter. All I have is a list of opt in emails that the client wants sent out in HTML.

Thanks

Rowby
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Thanks Scott,

Good, practical tips.  Any other comments? I'll leave this open through wednesday and then award and / or split the points.



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sitecreations

If your client wants the recipients to all have the same experience, then you can create your text-only version as simply a prompt to open the HTML version as a web page.  Depending on the message, this can be easy or hard.  It becomes like writing a good Pay Per Click ad... :-)

The reason I suspect your GMAIL image was chopped up even after you enabled images was something to do with the table HTML.  HTML for email is very tricky and picky.  It must be stretchy and well behaved right down to the tiny sizes that some people use in their preview box.
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Thanks all so far.

I'll award the points on Friday.

Rowby
Thanks!