So there's the problem:
"WARNING 0200: Failure Fixed Disk 0" on a SOTEC PC with a MAXTOR HDD
I found this, which looked similar: http://www.experts-exchange.com/Hardware/Laptops_Notebooks/Q_21594696.html
The answer seemed to be to give up and change the hard disk. I have a lot of valuable data on this hard disk. I've tried booting her up about 10 times and I get the same error each time. I don't even know when this happened - one of our staff had been using the computer and later went back to it and the screen was saying 'Operating System Not Found'.
I've been to the Maxtor site and made a floppy disk with the boot/etc tools on it - something called Powermax - but when I tried to use it I got the same response as before.
I thought I could try taking it out and trying it out on a different machine, but being a factory model, it's kind of welded in and I can't get the thing out.
I really hope you can help me get this working or help me get my data from the disk.