I am getting the following error when trying to open any Excel files on a WinXP Pro SP2 w/ Office 2003 SBE:
the file cannot be opened because your virus scanner has detected a problem with the file
These same files open fine on other computers, the problem seems to be limited to this one PC.
Here is what I've tried:
First did a system restore to a date prior to when the problem started
Uninstalled, Reinstalled Office
Uninstalled Office, Uninstalled Symantec AntiVirus (Corporate Edition Client)
Reinstalled Office (did not reinstall SAV) - same issue
The PC is clear of viruses and spyware.
I have already found the MS KB article, but it wasn't of any help.
We are also getting the following errors in Word (problem occurred at the same time):
"The file Normal.dot already exists. Do you want to replace the existing file?"
"The file file.doc is not available" - file.doc name of test file
I've tried what I've found in ExpertsExchange Question ID 20893134, but nothing worked:
Any info on either or both would be greatly appreciated.