lloydr1l
asked on
Can you use Remote Assistance in safe mode?
Using Remote Assistance to remove some spyware, and I would like to run the programs in safe mode. If I have access to the pc remotely and want to reboot into safe mode for scanning, what happens? Can I use RA in safe mode? How?
You *might* be able to get it to work using safe mode with networking, but even then you are going to have to have someone select that boot option from the remote sight. I have never tried it, but somehow I doubt it would work - let us know what happens.
No it will not work.
You may be able to have someone use VNC if started remotely
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If you can open a normal session on the remote computer just to install VNC then you'd be able to boot in safe mode. Have a look:
http://www.vncscan.com/
http://www.vncscan.com/
Tried this a few minutes ago. Had user send me invitation, reboot and login to their system in safe mode with networking support.
Once they were in safe mode, I connected without any problems, the user accepted my connection, and I was able to take control of their system.
Works.
I've just tested this with a colleague at another site and it works fine!!
ASKER
Yes, it does work!
Simonlimb gets the points for being first to point this out. Thanks to all for the input. This made my day!
Simonlimb gets the points for being first to point this out. Thanks to all for the input. This made my day!
Actually, I pointed it out about 10 minutes before Simon did but no big deal he can have the points. Glad we can help
Oooops! My mistake, Simon did beat me on that one. Good job Simon... sorry for missing your earlier post. Again, glad we could help answer your question.
No worries Partex ;-)