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  • Status: Solved
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Cisco VPN client - appears as an active window instead of an icon in the taskbar.

I have the Cisco Systems VPN client ver 4.7.00.0533 installed on my WinXP Pro machine. When I open and connect the client, instead of getting the lock icon in the taskbar, I get a program window on the taskbar - like as if you opened MS Word or IE. I don't see anything in options to change it - any help appreciated. 500pts since it bothers me so much -
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madspire
Asked:
madspire
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1 Solution
 
ceecurtisCommented:
This happens sometimes when you install the vpn program using admin rights (or run as) but are logged on as a non-admin. The install doesn't complete correctly or is blocked from a folder that it needs permissions to complete.

If you installed as an admin and are logged in as an admin, then you only need to:

1: Uninstall the VPN client
2: Reboot
3: Reinstall the VPN client (latest version from the Cisco website)
4: Reboot

The reboots are important to prevent the same thing from happening again. If you receive an error during uninstall, that will further confirm the problem occurred during the install.
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madspireAuthor Commented:
Thanks - I'll give this a try tonight and let you know
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ceecurtisCommented:
Please do. Good luck!
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madspireAuthor Commented:
That did the trick - sorry about the delay, and thanks!
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madspireAuthor Commented:
For future reference, I also had to remove the leftover Cisco Program Files and Registry entries.
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ceecurtisCommented:
Yes I should have underscored the fact that you needed to COMPLETELY uninstall the client because the install didn't complete correctly. Sorta ironic actually.

Anyway, I'm glad that you were able to read in between the lines and resolve the issue.

Many thanks!
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