An error occurred while importing or exporting and the import/export was terminated.

Posted on 2006-03-21
Last Modified: 2012-05-05
Importing contacts from MS Excel spreadsheet.  Named range, mapped fields...

The import starts, brings in one cantact and then fails with this message:

"An error occurred while importing or exporting and the import/export was terminated.  MAPI error 0x80070057 was reported.  Please try to import/export again later"
Question by:lake59
    LVL 2

    Author Comment

    Outlook 2002 SP3 on Windows XP machine
    LVL 97

    Accepted Solution

    Greetings, lake59 !

    To determine that this is not an "Excel" workbook issue - save the worksheet
    as a .CSV file and import that.

    If you encounter the problem again, it indicates a "data related" error. If the error isn't encountered immediately, you'll usually see records imported into your target contact folder so for this exercise - create a new folder and import into it. You'll be able to see the number of contacts imported which will in turn tell you
    very quickly, which record in your input data is causing you the aggravation.

    If it happens immediately with nothing imported, then the suspect is the
    "header row" itself (or the first data row if you were able to <map the
    fields>) with something invalid contained within one of the fields.

    Best wishes!
    LVL 2

    Author Comment

    Thanks War!  The csv imported perfectly!  Not sure why the xls file broke but I'm not going to argue with success....
    LVL 97

    Expert Comment

    You are welcome, lake59!

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