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Not able to print PDF files from a published application.

We are printing documents from an application that is published on Citrix Servers.  When we send files to print on our "Local Printer" ( a mapped Client Printer ), the PDF files do not print.  All of our others do.  If we print the same PDF file from a local copy of the application to the same "Windows" local printer it prints fine.  

Has anyone had any experience with this?  We have Adobe Reader on the Citrix Servers.
 

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astonma57
Asked:
astonma57
1 Solution
 
mgcITCommented:
What driver are you using on the server compared to the driver on the local workstation?  Is it the Universal Print Driver, a mapped driver, or the native driver?

Also, what version of Citrix & what client version?
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tolsonkraCommented:
If you have ever heard of CutePDFWriter this is a good way to print to pdf files.

http://www.cutepdf.com/Products/CutePDF/writer.asp
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ITDharamCommented:
This is from a question posted recently as well.

According to this, the problem may be how Acrobat was installed.

Try uninstalling Acrobat, and reinstalling  FROM THE CONSOLE and ensure you are using Add / Remove Programs.

For your reference:

http://www.experts-exchange.com/Networking/Citrix/Q_21782458.html
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sipher357Commented:
We have a PDF printer installed on our Citrix servers which works fine when our users print PDF files.
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mgcITCommented:
but is it the same as on the workstation?  do this:

log into citrix with the PDF printer set as the default on the workstation,
go to the printers folder in citrix
right-click the default (auto-created) printer and go to properties
on the advanced look at the driver and compare with the driver that's specified on the workstation when you look at it's printer properties
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astonma57Author Commented:
The issue is not with creating the pdf file the problem lies in printing the pdf file to paper. All other document types print to paper fine.  
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mgcITCommented:
ok the same procedure applies to any printer though.  Just forget I said "PDF printer":

log into citrix with the printer set as the default on the workstation,
go to the printers folder in citrix
right-click the default (auto-created) printer and go to properties
on the advanced look at the driver and compare with the driver that's specified on the workstation when you look at it's printer properties
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