System Configuration Utility - how do i delete this zlclient

My cable modem company told me i need to get the zlclient off of my computer and I went into the system configuration utility but do not know how to delete it.  I have deleted the program, uninstalled, everything.  They are going to charge me $99 to come and delete it.  

c:\progra~1\zonela~1\zoneal~1/zlclient.exe
crispistolAsked:
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bltztechCommented:
Short Term to see if this solves your problem, rename or relocate c:\progra~1\zonela~1\zoneal~1/zlclient.exe so it can not start. You will get an error on reboot (which you need to do after renaming it). To finally remove it from startup you can go into the registry and remove it from there. Rename it first... if it fixes your issue, I'll type instructions on how to remove it from the registry

Z

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crispistolAuthor Commented:
How do I rename or relocate it when the only place I can find it is in the systems configuration utility.  If I do a search on my computer for zlclient, I find nothing???
bltztechCommented:
If this file does not exist on your workstation and you need to remove it only from COnfiguration.... If you look at the path it gives in the configuration, simply click on START | RUN  and enter REGEDIT and click OK ( DISCLAIMER... Be VERY CAREFUL in here)

It will look like folders, simply follow the path in the it gives in the configuration. Once you locate it, right click and choose delete

Let me know if you have any questions

Z
crispistolAuthor Commented:
Thank you so much.  Your awesome!!!
bltztechCommented:
Glad I was able to help.... Please do not forget to Grade my assistance and award the points. Have a wonderful Day

Z
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