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Outlook 2003 Junk email folder in plain text...want it in HTML

Posted on 2006-03-21
Medium Priority
Last Modified: 2010-04-08
Recently my outlook has been changing all my emails in the Junk Email folder to plain text format....I want to change it back to the way it was so that it stores emails sent to the Junk Email in HTML format....

I have looked in every tab in outlook and cant find where it is.....i am offering a lot of points because i need to show my boss how to do this promptly....
Question by:alohaboi
  • 2
LVL 97

Accepted Solution

war1 earned 1400 total points
ID: 16254437
Greetings, alohaboi !

Service Pack cause this feature to occur. So you cannot change it unless you uninstall MS Office 2003, SP2.


The Outlook email client component of Office 2003 comes with spam-filtering functions as standard. SP2 brings improved handling of spam emails sent to an Outlook user's junk mail folder. Junk messages are now rendered as plain text, preventing HTML information from being viewed inadvertently. Links also now disabled in "Junk" email messages with SP2. Both enhancement to Outlook are designed to help prevent phishing attacks.

Best wishes!

Author Comment

ID: 16254474
that had crossed my mind, because i looked everywhere in outlook thourgh every option i think there is availible.

Thanks heaps!
LVL 97

Expert Comment

ID: 16254517
You are welcome, alohaboi !

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