Outlook 2003 Junk email folder in plain text...want it in HTML

Recently my outlook has been changing all my emails in the Junk Email folder to plain text format....I want to change it back to the way it was so that it stores emails sent to the Junk Email in HTML format....

I have looked in every tab in outlook and cant find where it is.....i am offering a lot of points because i need to show my boss how to do this promptly....
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Greetings, alohaboi !

Service Pack cause this feature to occur. So you cannot change it unless you uninstall MS Office 2003, SP2.


The Outlook email client component of Office 2003 comes with spam-filtering functions as standard. SP2 brings improved handling of spam emails sent to an Outlook user's junk mail folder. Junk messages are now rendered as plain text, preventing HTML information from being viewed inadvertently. Links also now disabled in "Junk" email messages with SP2. Both enhancement to Outlook are designed to help prevent phishing attacks.

Best wishes!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
alohaboiAuthor Commented:
that had crossed my mind, because i looked everywhere in outlook thourgh every option i think there is availible.

Thanks heaps!
You are welcome, alohaboi !
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.