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BSOD errors, help with Minidump analysis

WinXP Pro SP2, fully patched. Pentium 3.2GHz, 2Gb RAM, NVIDIA Quadro FX1300 display, SW Raid 1 on 2 x 80Gb SATA. Onboard sound on Foxpro MB.

I keep getting BSOD at apparently random time on this computer. There are no real clues in the event log apart from the following message:-

*****************************************
Eample 1
*****************************************

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            22/03/2006
Time:            13:44:44
User:            N/A
Computer:      C0072
Description:
Error code 100000d1, parameter1 00000000, parameter2 00000002, parameter3 00000008, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:
0000:  53 79 73 74 65 6d 20 45   System.E
0008:  72 72 6f 72 20 20 45 72   rror..Er
0010:  72 6f 72 20 63 6f 64 65   ror.code
0018:  20 31 30 30 30 30 30 64   .100000d
0020:  31 20 20 50 61 72 61 6d   1..Param
0028:  65 74 65 72 73 20 30 30   eters.00
0030:  30 30 30 30 30 30 2c 20   000000,.
0038:  30 30 30 30 30 30 30 32   00000002
0040:  2c 20 30 30 30 30 30 30   ,.000000
0048:  30 38 2c 20 30 30 30 30   08,.0000
0050:  30 30 30 30               0000

*****************************************
End of example 1
*****************************************


*****************************************
Example 2
*****************************************
Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            20/03/2006
Time:            09:18:02
User:            N/A
Computer:      C0072
Description:
Error code 100000d1, parameter1 427f5f6c, parameter2 00000002, parameter3 00000001, parameter4 890494fa.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:
0000:  53 79 73 74 65 6d 20 45   System.E
0008:  72 72 6f 72 20 20 45 72   rror..Er
0010:  72 6f 72 20 63 6f 64 65   ror.code
0018:  20 31 30 30 30 30 30 64   .100000d
0020:  31 20 20 50 61 72 61 6d   1..Param
0028:  65 74 65 72 73 20 34 32   eters.42
0030:  37 66 35 66 36 63 2c 20   7f5f6c,.
0038:  30 30 30 30 30 30 30 32   00000002
0040:  2c 20 30 30 30 30 30 30   ,.000000
0048:  30 31 2c 20 38 39 30 34   01,.8904
0050:  39 34 66 61               94fa

*****************************************
End of example 1
*****************************************


Could someone help me trace the source of the error please?

Minidumps are available here:-  http://www.phdconcepts.com/Minidump.zip
0
Madrilleno
Asked:
Madrilleno
  • 2
  • 2
1 Solution
 
cpc2004Commented:
The crashes have two culprits. C-media wdm onboard sound driver and Trend Micro Anti-Virus. Upgrade C-Media Wdm on-board Sound Card Driver and Trend Micro AV to latest patch.


Mini022706-01.dmp BugCheck 100000D1, {0, 2, 8, 0}
Probably caused by : cmaudio.sys ( cmaudio+26742 )

Mini030606-01.dmp BugCheck 100000D1, {0, 2, 8, 0}
Probably caused by : cmaudio.sys ( cmaudio+2679a )

Mini031306-01.dmp BugCheck 19, {20, 88f38100, 88f38ee8, ffbdabf7}
Probably caused by : TmPreFlt.sys ( TmPreFlt+1d10 )

Mini032006-01.dmp BugCheck 100000D1, {427f5f6c, 2, 1, 890494fa}
Probably caused by : cmaudio.sys ( cmaudio+267c1 )

Mini032206-01.dmp BugCheck 100000D1, {0, 2, 8, 0}
Probably caused by : cmaudio.sys ( cmaudio+2679a )

0
 
MadrillenoAuthor Commented:
Thanks. Will try the sound driver first. TheTrend AV should already be patched since the domain is automatically updated.

Mike
0
 
MadrillenoAuthor Commented:
Can you give me any tips on how you worked this out please? If it's not too big a topic.

I have been through the MS Support pages, and done some general searches, but I coldn't find a straightforward answer as to how to analyse memory dumps. I tried dumpchk.exe, but the explanation on MS didn't relly follow with the output I got.

Mike
0
 
cpc2004Commented:
1) Install microsoft debugging tools from http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2) Download and install the http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
3) Locate your latest memory.dmp file- C:\windows\Minidump\Mini011005-01.dmp or whatever
4) Open a CMD prompt and cd\program files\debugging tools for windows\
5) Type the following stuff:

Code:
c:\program files\debugging tools>kd -z C:\windows\Minidump\Mini011005-01.dmp
kd> .logopen c:\debuglog.txt
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;lmnt;.logclose;q

Now you have a debuglog.txt in c:\, open it in notepad
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