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No checkbox available to save username or password in Internet Explorer 6.1 and Windows XP Home edition

ddftech
ddftech asked
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Last Modified: 2012-05-05
Hello all, I have a windows xp home edition pc running SP2 all patched up.  For some reason, I am not given the option check box in internet explorer to remember usernames and passwords.  I have verified that it is enabled under tools->options-> content autocomplete.  I have also followed the instructions in this link as well:

support.microsoft.com/?kbid=885180 which talks about deleting the protected storage system provider key.  Nothing is working.  Anyone have any ideas?  500pts to winner.  
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Top Expert 2008

Commented:
Greetings, ddftech !

On the Content page, the options are available.  On web pages, the checkbox to remember username is not available?

If that is the case, then not all web pages have checkbox to remember username and password. It depends on how web page is written.

Is your issue that even if the options are all selected in Autocompete, IE will not remember your username and password?  Then there is something wrong with IE.

1. Disable third party extensions. With IE open, go to Tools > Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable all Norton programs, including anti-virus, anti-spyware, ad-blocker, win doctor, and recycle bin protect. Disable any firewall or ad-blocker.

4. Repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://windowsxp.mvps.org/IEFIX.htm
OR
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378


Best wishes!
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Top Expert 2008
Commented:
ddftech,

You can use a third party program to remember username and password.  The best one is Roboform. There is a free version.

http://www.roboform.com/

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Commented:
War1,

None of these worked.  Any other thoughts.  Reinstalling IE was a major pain.  

Author

Commented:
...but I did re-install.
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Top Expert 2008

Commented:
ddftech, did you try to use Roboform tor remember username and passwords?

Also, check if you have a corrupted system file.  Run the System File Checker. Go to Start > Run and type sfc /scannow
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