[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


No checkbox available to save username or password in Internet Explorer 6.1 and Windows XP Home edition

Posted on 2006-03-22
Medium Priority
Last Modified: 2012-05-05
Hello all, I have a windows xp home edition pc running SP2 all patched up.  For some reason, I am not given the option check box in internet explorer to remember usernames and passwords.  I have verified that it is enabled under tools->options-> content autocomplete.  I have also followed the instructions in this link as well:

support.microsoft.com/?kbid=885180 which talks about deleting the protected storage system provider key.  Nothing is working.  Anyone have any ideas?  500pts to winner.  
Question by:ddftech
  • 3
  • 2
LVL 97

Expert Comment

ID: 16259875
Greetings, ddftech !

On the Content page, the options are available.  On web pages, the checkbox to remember username is not available?

If that is the case, then not all web pages have checkbox to remember username and password. It depends on how web page is written.

Is your issue that even if the options are all selected in Autocompete, IE will not remember your username and password?  Then there is something wrong with IE.

1. Disable third party extensions. With IE open, go to Tools > Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable all Norton programs, including anti-virus, anti-spyware, ad-blocker, win doctor, and recycle bin protect. Disable any firewall or ad-blocker.

4. Repair or reinstall Internet Explorer and Outlook Express in Windows XP

Best wishes!
LVL 97

Accepted Solution

war1 earned 1500 total points
ID: 16259892

You can use a third party program to remember username and password.  The best one is Roboform. There is a free version.


Author Comment

ID: 16261638

None of these worked.  Any other thoughts.  Reinstalling IE was a major pain.  

Author Comment

ID: 16261642
...but I did re-install.
LVL 97

Expert Comment

ID: 16294282
ddftech, did you try to use Roboform tor remember username and passwords?

Also, check if you have a corrupted system file.  Run the System File Checker. Go to Start > Run and type sfc /scannow

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently found myself in a Corporate Situation where the client had requested blocking access to any and all websites except his own Domain? Easy? I am sure this would be your answer but their requirement was, this has to be done without using…
Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month19 days, 1 hour left to enroll

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question