?
Solved

Issue with new users going into Outlook getting error Bookmark is not valid...

Posted on 2006-03-22
5
Medium Priority
?
283 Views
Last Modified: 2010-04-19
We recently setup a GAL for the directors called the Restircted GAL so that when users in our organization reply to all users, it does not include the directors. Since we have made this change, whenever we try to setup a new user in Outlook or have a user go to another pc they have never been on, they get the same message when they try to get into Outlook. It seems like it is a problem with it creating the profile. So not sure if it is a  rights issue or not.
What could be our issue and where should I be looking to resolve this problem ???
0
Comment
Question by:pridge
  • 2
3 Comments
 
LVL 20

Expert Comment

by:mkbean
ID: 16260237
Don't create a new GAL but instead create a new custom address list.  Outlook users can only view one GAL but many custom address lists.

Brian
0
 

Author Comment

by:pridge
ID: 16260893
Is this why we are getting the bookmark is not valid when trying to get into Outlook for the first time ???

This is what I got from Microsofts site, so now I am confused....

If you have multiple Global Address Lists, only one Global Address List is displayed in the Outlook Address Book on a client computer. This address list is named "Global Address List" even if you gave this address list a different name when you created it in Exchange 2000. This article describes the criteria that Outlook uses to determine the Global Address List that is displayed in the Address Book.
If you create more than one Global Address List and you want a user to use a specific Global Address List, make sure that the user is a member of the list, and that the user has permissions to access only this list. You can create custom Global Address Lists and add members to these Global Address Lists.
0
 
LVL 20

Accepted Solution

by:
mkbean earned 2000 total points
ID: 16261261
In short with GALs you will always get the one that is bigger.  It makes no sense to create multiple GALs since you will always get the larger one.  That is why you should just create custom lists.

Brian
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question