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forwarding an email to an outside email account

Posted on 2006-03-22
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Last Modified: 2010-04-19
I have been brought in to fix problems from a bad installation and setup.  My current situation is that we have an active directory account for emails.  We need to forward all emails that come into here to another email address.

example:
we have an account setup for Fred Flintstone  fflinstone@company.com
we need to forward all of his emails to fred.e.flinstone.crt@comp.gov

I've gone to active directory users and computers, Fred Flintstone Properties/Exchange General/delivery options/grant this permission to: Fred Flintstone and then when I go to forwarding address and enter
fred.e.flinstone.crt@comp.gov

It does not accept it.

Thank you in advance for your help.
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Question by:TangledTech
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supportsoft earned 2000 total points
ID: 16261521
I aassume Fred flintone @comp.gov is a external email recipient and is not a user in your domain.

If so you need to set up a contact in Active directory for Fred Flinstone @ comp.gov and then in freds user account then forward to the new contact you set up.

regards
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Author Comment

by:TangledTech
ID: 16261875
You were correct in your assumption.  I will be out of their office until Monday morning.  At that time I will set up the new contact as you suggested.  I don't think that I will be having a problem, but if I do, I will post again.  I will be leaving this question open until then.  Thank-you.
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Expert Comment

by:mattridings
ID: 16281845
You didn't mention whether or not email still needed to be accepted at the existing address and just a copy forwarded to the new....or whether email is only needed at the new forwarding address?
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