dns problem with third party pop email account

I have a primary domain controller running dns ip address The clients have a dns address of and a default gateway of I have no idea what the dns server is or where its at. The problem is that i need all my domain computers to point to my domain controller for dns so they can log on faster and authenticate 100% of the time but a dozen computers have a pop email account with outlook express and when i have the computers pointed to the primary domain controller running dns they do not find the host mail.email.com 50% of the time. If I change them to the they get there mail 100% of the time. I put pointer records in the dns to point to the mail.email.com but that is probably why it works 50% of the time instead of none. What can I do to make the email account resolve to the mail.email.com and still have the dns address pointed to my primary domain controller?
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Put the in the forwarders section of the dns of the DC and point all the clients to the DC IP as DNS server.

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If you are running windows server, just go to the DNS managment, right click the server, add the to the forwarders list.
redvipergtsAuthor Commented:
The Forwarders list is grayed out. How do I un-grey it?
redvipergtsAuthor Commented:
Found out how to ungrey it with this info

Why are the options to configure Root Hints or Forwarders unavailable?

If no DNS servers were detected during the initial configuration of Windows 2000 DNS, the system will typically designate the new DNS server as a "root server", which is the ultimate authority for all naming resolution activities. As a result, the new DNS server will not be able to forward any name resolution queries that it is unable to resolve to another server or to the root servers on the Internet. Consequently, a Windows 2000 DNS server that has been configured as a root server disables the options to add forwarders automatically.


Also, the Root Hints tab will be empty.

If, at a later date, you decide that this DNS server should be integrated into a larger DNS environment such as the Internet, you will need to remove the "root" forward lookup zone.

To remove the root forward lookup zone:

Click Start, point to Programs, point to Administrative Tools, and then click DNS to start the DNS Management Console.

Click the DNS Server object for your server in the left pane of the console, and click the (+) PLUS sign next to the server object to expand the tree.

Click the (+) PLUS sign next to Forward Lookup Zones to expand it.

Click the zone that is marked with a (.) period, and then press DELETE.

Click OK to confirm that you want to delete the zone.

Close the DNS Management Console and re-open it. Now the options to configure Root Hints or Forwarders are available.

I did this  and put the forwarder into dns and everything seems to work great.

I have done this before but forgot about it . Thanks for the reminder and the quick response.
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