We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Cisco IDS 4215 lock out

Jelonet
Jelonet asked
on
Medium Priority
202 Views
Last Modified: 2010-05-19
Hello all I’m not familiar with the Cisco IDS 4215 so here it is.  After weeks of trying we were finally able to get into the IDS and ran a show config. And, of course, we had no idea what we were looking at.  Afterwards we ran a show events command and nothing happened.  It was as if the device had locked up.  We rebooted the laptop and tried to log in and still nothing. I want to turn the IDS off and back on but no one would agree to it.  Is there a problem with turning the device off and on?  Or, did the show event command have something to do with the device not responding?  BTW Telnet was not available to the device.
Comment
Watch Question

Hmm, it's been a *very* long time since I used a 4215, but on the console, did you already try hitting "CTRL-C" ? The "show events" command without any qualifiers, will show *all* events continuously as they happen, until you hit "CTRL-C".

>Is there a problem with turning the device off and on?
  Hopefully shouldn't be a major problem, though if this is a very busy network (& thus the sensor may be logging a lot), I'd highly recommend first disconnecting the sensor interface(s) to avoid heavy logging being done to the hard drive at power-off time. Whether this is a somewhat newer box (Linux-based) or an older box (Solaris-based I believe), it should recover quite easily from an "ungraceful" shutdown.

>BTW Telnet was not available to the device.
  If telnet wasn't active, did you instead try SSH?

cheers

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Telnet nor ssh was configured on the device.  Thanks for your help I'll try it and see what happens.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.