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Cisco IDS 4215 lock out

Jelonet asked
Medium Priority
Last Modified: 2010-05-19
Hello all I’m not familiar with the Cisco IDS 4215 so here it is.  After weeks of trying we were finally able to get into the IDS and ran a show config. And, of course, we had no idea what we were looking at.  Afterwards we ran a show events command and nothing happened.  It was as if the device had locked up.  We rebooted the laptop and tried to log in and still nothing. I want to turn the IDS off and back on but no one would agree to it.  Is there a problem with turning the device off and on?  Or, did the show event command have something to do with the device not responding?  BTW Telnet was not available to the device.
Watch Question

Hmm, it's been a *very* long time since I used a 4215, but on the console, did you already try hitting "CTRL-C" ? The "show events" command without any qualifiers, will show *all* events continuously as they happen, until you hit "CTRL-C".

>Is there a problem with turning the device off and on?
  Hopefully shouldn't be a major problem, though if this is a very busy network (& thus the sensor may be logging a lot), I'd highly recommend first disconnecting the sensor interface(s) to avoid heavy logging being done to the hard drive at power-off time. Whether this is a somewhat newer box (Linux-based) or an older box (Solaris-based I believe), it should recover quite easily from an "ungraceful" shutdown.

>BTW Telnet was not available to the device.
  If telnet wasn't active, did you instead try SSH?


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Telnet nor ssh was configured on the device.  Thanks for your help I'll try it and see what happens.
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