Crystal Reports: Data Display

Crystal Reports v10
Workstations Windows 2000
Server Windows 2000 Server

Beginning a few months ago when I would run a Crystal Report on the Microsoft 2002 Server via Remote Desktop.  The data, formulas and field descriptions would appear as a bunch of gibberish.  Up until that time the reports displayed correctly.

The workstations would run the same report with no problem.  If the data was viewed inside the application the data was ok.  It just displays and gibberish in Crystal.

However today one of the workstations begin having the same problem.

As far as I know no new software has been installed.

I tried createing a new report.  The data displays ok but the field descriptions appear as gibberish.  If you click on the data description label the text appears correct.  When it looses focus it goes back to gibberish.

Any help will be appreciated.
LVL 2
Phil ChapmanAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

dylanyeeCommented:
Same problem occurs to 1 of my workstation here as well, and I never bother to look for a solution... :p
I think that is due to some system font is missing. For the workstation that is having problem, the Arial font is always showing gibberish, but when I try edit the text, it became normal again...

dylan
0
mlmccCommented:
Has anything changed?  A new default printer?  No default printer?

mlmcc
0
Phil ChapmanAuthor Commented:
Apparentely something has changed but I do not think the user would have installed anything or made any system changes.
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

mlmccCommented:
Generally it is a font issue (bad/corrupt file)

Does the user have a default printer selected?

mlmcc
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Phil ChapmanAuthor Commented:
The network person found the solutions.  It was the print driver.
0
dylanyeeCommented:
cool, mlmcc's assumption is right. Thanks for the solution as well, I might take a look with the workstation at my place that is having the same problem ;)

dylan
0
mlmccCommented:
Glad i could help

mlmcc
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Crystal Reports

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.