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Crystal Reports:  Data Display

Phil Chapman
Phil Chapman asked
on
Medium Priority
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Last Modified: 2012-05-05
Crystal Reports v10
Workstations Windows 2000
Server Windows 2000 Server

Beginning a few months ago when I would run a Crystal Report on the Microsoft 2002 Server via Remote Desktop.  The data, formulas and field descriptions would appear as a bunch of gibberish.  Up until that time the reports displayed correctly.

The workstations would run the same report with no problem.  If the data was viewed inside the application the data was ok.  It just displays and gibberish in Crystal.

However today one of the workstations begin having the same problem.

As far as I know no new software has been installed.

I tried createing a new report.  The data displays ok but the field descriptions appear as gibberish.  If you click on the data description label the text appears correct.  When it looses focus it goes back to gibberish.

Any help will be appreciated.
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Commented:
Same problem occurs to 1 of my workstation here as well, and I never bother to look for a solution... :p
I think that is due to some system font is missing. For the workstation that is having problem, the Arial font is always showing gibberish, but when I try edit the text, it became normal again...

dylan

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Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
Has anything changed?  A new default printer?  No default printer?

mlmcc

Author

Commented:
Apparentely something has changed but I do not think the user would have installed anything or made any system changes.
Senior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013
Commented:
Generally it is a font issue (bad/corrupt file)

Does the user have a default printer selected?

mlmcc

Author

Commented:
The network person found the solutions.  It was the print driver.

Commented:
cool, mlmcc's assumption is right. Thanks for the solution as well, I might take a look with the workstation at my place that is having the same problem ;)

dylan
Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
Glad i could help

mlmcc
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