User cannot access shared drive on W2K3 domain

User has got problems accessing their shared drive, the error message reads;

"Multiple connections to a server or shared resource by the same user, using more than one username are not allowed"

She has recently hanged her password and errors have occured since this happened.

Any help would be gratefully received.
mhpinAsked:
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David LeeCommented:
Hi mhpin,

The message is telling her that there's already a connection from her computer to that shared drive.  You'll need to break that connection.  Launch Windows Explorer.  Click Tools->Disconnect Network Drive, locate the connection and remove it.

Cheers!
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aa230002Commented:
Right click on "My computer" on this Windows 2003 server, where you have this shared folder and click on Manage..
Expand Shared folders and click on "sessions" and disconnect all existing connections to this shared folder.
and request the user to connect and try to access the folder again.

or, Try removing the share and share the folder again. This will also disconnect all connections to the shared folder.

Thanks,
Amit Aggarwal.
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AJThomasCommented:
Hi,

Are the shared folders created by a script?  If so create a logoff script that deletes all the shares created when the user logs on and off.  This is called mirrored scripting.

I do this here and it works a treat.

Cheers

AJ

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AJThomasCommented:
Hi,

This occurs when the shared drives being accessed by the user are not all remembering the same password.  Delete all the shares and recreate them with the new user credentials.

AJ
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Windows Server 2003

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