Solved

# BackupExec v9.0 - should these files be skipped / log shows complete with exceptions

Posted on 2006-03-23
929 Views
Using Backup Exec v9.0 rev 4454 on a win server 2003 machine, we get the following skipped files.  Is that normal?  When would you get a 100% complete / succcessful job, if ever?!

Backup - C: Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Cookies\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\History\History.IE5\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\History\History.IE5\MSHist012006032220060323\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temp\~DF4E40.tmp - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temp\~DF4E47.tmp - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temporary Internet Files\Content.IE5\index.dat - skipped.
Unable to open the item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\ERRORLOG - skipped. Unable to open the item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\SQLAGENT.OUT - skipped.
Unable to open the item C:\WINDOWS\WindowsUpdate.log - skipped.
Unable to open the item C:\WINDOWS\system32\h323log.txt - skipped.
Unable to open the item C:\WINDOWS\system32\dhcp\DhcpSrvLog-Wed.log - skipped.
Unable to open the item C:\WINDOWS\system32\dhcp\tmp.edb - skipped.
0
Question by:LookingForITHelp

LVL 9

Accepted Solution

None of those files are important. The internet explorer stuff in the administrator profile is because they have a web browser open, all that would be lost would be the internet explorer cache. The MSSQL$BACKUPEXEC files are locked exclusively by BE itself (I thought it automatically excluded them) you don't need them as they're only temp files. Windows update log not needed for restore, it can rebuild itself. H323log.txt is the fax service that you won't be using, bet it's an empty file. The two DHCP files are important but all you lose if you don't restore them is what's allocated from the DHCP scope and by the time you rebuild the server some of that info will be out of date anyway, worst case you have to ipconfig /renew on the client PCs after a restore. 0 LVL 9 Assisted Solution It looks like you are not making use of the open file agent (or OSA). This generally removes 99% of these incomplete errors. Be careful as this introduces it's own issues (has been known to be flaky) ! As above, you can exclude them if you desire a clean report (do this by file type or folder as these files are transient so the filename will never be the same). Hope this helps Barny IPKON Networks Ltd 0 LVL 4 Expert Comment I agree with David and IPKON The problem is that these files are open and so inaccessible by BE unless you use the open file manager.. Sometimes the OFM actually works! Mike 0 Author Comment open file agent - is that a veritas extra$\$ item or something built into Server 2K3?

Yeah, they aren't all taht important from what I could tell, I would just like to have a completed status without a but...
0

LVL 5

Assisted Solution

as lookingforithelp said open file agent also known as the advanced open file option would allow you to backup those files even though they stay open with the running processes.

Some people do prefer to have those files, if you were to restore a computer from scratch you would be ok without them.

Its just a matter of your decision on whether you want to see the information inside the file itself,

ask yourself the question, do I ever review those files on a regular basis... log files do contain logged information

info on index.dat http://support.microsoft.com/?kbid=301057

.tmp files are temporary, they will go away anyway after time

SQLAGENT.OUT - It is an errorlog file for the SQL server Agent service

What windowsupdate.log does - http://support.microsoft.com/kb/902093/

DhcpSrvLog-Wed.log logs DHCP server info for wednesday

Tmp.edb is a temporary working
area that
the Directory Service (DS) and the IS use to hold transient data.  It's
probably
accessed frequently,  and cleaned up afterwards.

0

Author Comment

This ties in with a question I posted in the OS area - can veritas or other apps allow a quick restore from 'bare metal' I  think it's been called?  boot from the right CD or floppy, supply the correct RAID card drivers and then dump everything from a tape or other backup media that would get you back in that one shot to where you were at the tim e of the backup?  I have 2 new clients that have hard drive failures.  restoring the OS from the restore CD then apply all the patches THEN restore the backup data is getting tiring.  I'd love a more complete backup that lets you dump the whole tape to the newly replaced hard drive.  doable?

I thnk that's what the new ghost app lets you do -it makes a complete snapshot of the hard drive?
0

LVL 9

Expert Comment

For a total restore you could use the IDR option but for open files you still need the open file agent.

>restoring the OS from the restore CD then apply all the patches THEN restore the backup data is getting tiring

I don't patch the OS on a manual restore, just install the OS unpatched into a /winnt32XYZ directory and then do a full restore so that backup program can write to the normal winnt32 directory without anything being open, then on next boot the normal winnt32 directory with all the patches gets used because restore has overwritten boot.ini as well as restoring the (patched) OS files to their original location.
0

## Write Comment

Please enter a first name

Please enter a last name

We will never share this with anyone.

## Featured Post

### Suggested Solutions

I previously wrote an article addressing the use of UBCD4WIN and SARDU. All are great, but I have always been an advocate of SARDU. Recently it was suggested that I go back and take a look at Easy2Boot in comparison.
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

#### 759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

#### Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!