# BackupExec v9.0 - should these files be skipped / log shows complete with exceptions

Using Backup Exec v9.0 rev 4454 on a win server 2003 machine, we get the following skipped files.  Is that normal?  When would you get a 100% complete / succcessful job, if ever?!

Backup - C: Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Cookies\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\History\History.IE5\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\History\History.IE5\MSHist012006032220060323\index.dat - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temp\~DF4E40.tmp - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temp\~DF4E47.tmp - skipped.
Unable to open the item C:\Documents and Settings\Administrator.EVANS-SERVER\Local Settings\Temporary Internet Files\Content.IE5\index.dat - skipped.
Unable to open the item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\ERRORLOG - skipped. Unable to open the item C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\LOG\SQLAGENT.OUT - skipped.
Unable to open the item C:\WINDOWS\WindowsUpdate.log - skipped.
Unable to open the item C:\WINDOWS\system32\h323log.txt - skipped.
Unable to open the item C:\WINDOWS\system32\dhcp\DhcpSrvLog-Wed.log - skipped.
Unable to open the item C:\WINDOWS\system32\dhcp\tmp.edb - skipped.
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Commented:
None of those files are important. The internet explorer stuff in the administrator profile is because they have a web browser open, all that would be lost would be the internet explorer cache. The MSSQL$BACKUPEXEC files are locked exclusively by BE itself (I thought it automatically excluded them) you don't need them as they're only temp files. Windows update log not needed for restore, it can rebuild itself. H323log.txt is the fax service that you won't be using, bet it's an empty file. The two DHCP files are important but all you lose if you don't restore them is what's allocated from the DHCP scope and by the time you rebuild the server some of that info will be out of date anyway, worst case you have to ipconfig /renew on the client PCs after a restore. 0 Experts Exchange Solution brought to you by Your issues matter to us. Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle. Commented: It looks like you are not making use of the open file agent (or OSA). This generally removes 99% of these incomplete errors. Be careful as this introduces it's own issues (has been known to be flaky) ! As above, you can exclude them if you desire a clean report (do this by file type or folder as these files are transient so the filename will never be the same). Hope this helps Barny IPKON Networks Ltd 0 Commented: I agree with David and IPKON The problem is that these files are open and so inaccessible by BE unless you use the open file manager.. Sometimes the OFM actually works! Mike 0 Author Commented: open file agent - is that a veritas extra$\$ item or something built into Server 2K3?

Yeah, they aren't all taht important from what I could tell, I would just like to have a completed status without a but...
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Commented:
as lookingforithelp said open file agent also known as the advanced open file option would allow you to backup those files even though they stay open with the running processes.

Some people do prefer to have those files, if you were to restore a computer from scratch you would be ok without them.

Its just a matter of your decision on whether you want to see the information inside the file itself,

ask yourself the question, do I ever review those files on a regular basis... log files do contain logged information

info on index.dat http://support.microsoft.com/?kbid=301057

.tmp files are temporary, they will go away anyway after time

SQLAGENT.OUT - It is an errorlog file for the SQL server Agent service

What windowsupdate.log does - http://support.microsoft.com/kb/902093/

DhcpSrvLog-Wed.log logs DHCP server info for wednesday

Tmp.edb is a temporary working
area that
the Directory Service (DS) and the IS use to hold transient data.  It's
probably
accessed frequently,  and cleaned up afterwards.

0
Author Commented:
This ties in with a question I posted in the OS area - can veritas or other apps allow a quick restore from 'bare metal' I  think it's been called?  boot from the right CD or floppy, supply the correct RAID card drivers and then dump everything from a tape or other backup media that would get you back in that one shot to where you were at the tim e of the backup?  I have 2 new clients that have hard drive failures.  restoring the OS from the restore CD then apply all the patches THEN restore the backup data is getting tiring.  I'd love a more complete backup that lets you dump the whole tape to the newly replaced hard drive.  doable?

I thnk that's what the new ghost app lets you do -it makes a complete snapshot of the hard drive?
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Commented:
For a total restore you could use the IDR option but for open files you still need the open file agent.

>restoring the OS from the restore CD then apply all the patches THEN restore the backup data is getting tiring

I don't patch the OS on a manual restore, just install the OS unpatched into a /winnt32XYZ directory and then do a full restore so that backup program can write to the normal winnt32 directory without anything being open, then on next boot the normal winnt32 directory with all the patches gets used because restore has overwritten boot.ini as well as restoring the (patched) OS files to their original location.
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