winlogon.exe - Application Error on Citrix Session

Posted on 2006-03-23
Last Modified: 2008-01-16
I have users in Citrix that get the following error when they login to their Published Applications on Citrix Servers. The Servers are W2k w/SP4 and all of the Lates patches, Citrix XP 1.0, with SP4, and a few Hot Fixes.

winlogon.exe - Application Error
The instruction at "0X10017ef4" referenced memory at "0X01ca8000". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program

When they click OK or Cancel their published app closes out.  Any ideas?

Question by:ITRNP
    LVL 9

    Expert Comment

    I have seen this before in that config. You need to get a MS supplied hotfix (MS will supply on request. It is not available online) and install this on the server and the clients.
    Not sure of the hotfix details but I found it quite easily on MS website.

    Hope this helps
    IPKON Networks Ltd

    Author Comment

    Do you have a link that you can post.


    Author Comment

    Here is what I have found on this issue, the following Hot Fix is what causes the problem to begin with:


    Citrix has the following Hot Fix to fix the Hot Fix: XE104R02W2K010

    This Hot Fix has corrected the issue we have had with the Winlogon.exe application error displayed above. This is a limited hot fix, so you must call Citrix Support to get the Hot Fix.

    LVL 1

    Accepted Solution

    PAQed with points refunded (250)

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