winlogon.exe - Application Error on Citrix Session

I have users in Citrix that get the following error when they login to their Published Applications on Citrix Servers. The Servers are W2k w/SP4 and all of the Lates patches, Citrix XP 1.0, with SP4, and a few Hot Fixes.

winlogon.exe - Application Error
The instruction at "0X10017ef4" referenced memory at "0X01ca8000". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program

When they click OK or Cancel their published app closes out.  Any ideas?

Thanks,
ITRNP
ITRNPAsked:
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IPKON_NetworksCommented:
I have seen this before in that config. You need to get a MS supplied hotfix (MS will supply on request. It is not available online) and install this on the server and the clients.
Not sure of the hotfix details but I found it quite easily on MS website.

Hope this helps
Barny
IPKON Networks Ltd
0
ITRNPAuthor Commented:
Do you have a link that you can post.

Thanks,
ITRNP
0
ITRNPAuthor Commented:
Here is what I have found on this issue, the following Hot Fix is what causes the problem to begin with:

XE104W2KR02

Citrix has the following Hot Fix to fix the Hot Fix: XE104R02W2K010

This Hot Fix has corrected the issue we have had with the Winlogon.exe application error displayed above. This is a limited hot fix, so you must call Citrix Support to get the Hot Fix.

Thanks,
ITRNP
0
DarthModCommented:
PAQed with points refunded (250)

DarthMod
Community Support Moderator
0

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