Problem with IP address being blocked by specific secure site
Posted on 2006-03-23
I am signed up with a provider of financial information and have been able to access the account with no problems, however, as of yesterday, I am returned an error on login, saying that "Since this IP address (xx.xx.xx.xx) is not on your authorized IP network specified in your account, login is being blocked"
I cannot therefore get into the account to check detail and cannot recall any IP address being asked for when signing up. I have tried to email the support team but get bounced. My browser (IE6) and Outlook seem to perform normally in all other respects. The IP address quoted is not familiar.
1/ How can I check my IP address which is being presented to the site in question (TCPIP properties ticked for automatically assign IP address)
2/ Would the IP that the message refers to be my domain IP or my computer IP and what is the relationship between them.
I anm running windows 2000