We've been running Groupwise for some time and believe it or not, I just barely got the need to restore some emails for a user (careful users I guess).
So for the first time I find myself settting up this capability and feel I'm 90% there. My problem is very similar to this one but unfortunatley does not work for me: http://www.experts-exchange.com/Applications/Groupwise/Q_21586064.html
Basically I keep getting the error:
[Groupwise Error 8209] The path to the file is invalid or the file does not exist. Specify a valid path and file name.
Here is what my post office log file says:
13:07:10 295 The database facility reported error  on ngwguard.db
13:07:10 295 Error: Path not found  User:cendrizzi
For my restoare I simply don't have the space on my email server so I have my po restored on another server. As I understand the POA needs access to this server since when the user clicks restore it's the POA that grabs the file the user specifies to restore (I'm guessing just viewing it is taken care of by the client). Given this I'm guessing the problem is a permission issue but I'm having a hard time resolving it. First of all is that we currently have eDirecotry and AD. All windows machines use AD and this machine I'm restoring to is no exception (we have the two directory services syncing although this isn't perfect and needs to be standardized better). The machine that I restored to, however, does have the Novell client installed and can access all resources on the email side of things. So on the POA agent settings I put in the remote username and password as administrator (at least for now) but apparently it can't get to the stuff, even though I've gone as far as giving the special group "Everyone" full control permissions to this restore directory (Shared permissions are the same). Furthermore, I made sure the shared file is less than 8 char even though this is a GW 7 machine and I don't think it applies or matters anymore.
So am I on the right track? Any pointers on troubleshooting the issue? I think I may have reached my limit as I'm not a GW troubleshooting guru (never really had to be since GW has been very stable).
Thanks very much in advance!