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HP Laserjet 4000 82.018 error

I really love this workhouse and am not so impressed with the recent HP printers (who *does* do their design, anyways - the same guy that designed the AMC Pacer I suppose?)

The printer will not print and since I can't reach the JetDirect menu, I've concluded there is something wrong with the JetDirect card.

Question: What else can produce this error? I'm tempted just to replace the JetDirect card, but I don't want to if it can be something more serious that has hosed the printer.

TIA,

Will

hdhondt

Interesting! I can't find anything on HP's website, nor on their support forum. Even Google has not heard of it.

On the HP 9000, errors 8x.xxx indicate an EIO error. Does the error disappear if you remove the JetDirect card?

wjstarck

ASKER

Hello-

The error message only shows in the Printer's LCD screen occasionally, and I found the 8x.xxx reference on HP's website, which should pertain to this.

I'm assuming that the JetDirect card is the problem, because nothing shows when I try to go to the JetDirect Settings Menu - it just skips from I/O directly to Reset.

I'm trying to avoid a $39 support call to HP, and I wanted to check first before I buy another JetDirect card that it isn't something more ominous...

Thanks,

Will

hdhondt

Well, if the printer works fine without the JetDirect you'll need to buy a new one or settle for a different connection (parallel, external jetdirect, etc)

ASKER CERTIFIED SOLUTION

David523

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wjstarck

ASKER

Good point.

I'm going to award you the points.

Thanks,

Will

David523

Thank You :-)