OL2003 Custom Contact Form Looks Like OL2002

Greetings, KimberleyY.

> the form that opens looks like Outlook 2002 on the main page
Meaning the way it's laid out, the fields that appear on it, etc.?

Cheers!

Yes - there is no picture - the comment block is at the bottom, the background is grey _ I cant figure out how to include screen shots here but I do have them -

My guess is that some DLL didn't get overwritten in the upgrade.  Let me see if I can verify that and figure out what DLL is involved if that's it.

Thanks Blue Devil Fan - I also didn't get to thank you for the other question you helped me with.  I guess I must say thank you first - then accept the answer!

After thinking about your last answer - I realized that you think I upgraded outlook 2002 to outlook 2003  - Offcie 2003 was the first install on this machine - I move/upgraded my .pst from my old laptop - if that makes any difference.

Yes, that was what I was thinking.  If it's just that you moved your PST, how about creating a new PST and see if the problem still exists.  If not, then you could simply move the contents of your old PST to the new PST.

The problem still exists.

Try clearing the form cache (FRMCACHE.DAT).  You'll find it in the folder C:\Documents and Settings\<username>\Local Sttings\Applicaiton Data\Microsoft\Forms.  To clear the cache, close Outlook, make a copy of the cache file, then delete it.  When you start Outlook again it'll re-create the cache file.  

That did not work - but I ahve figured out the following;

When I check the properties of the personal folder - it should that it was outlook verion 97 - 2002.

I created new folders and copied all my stuff in to them

Did a re-install of outlook (not an un-install and then install)

Problem still there.  I think you were on the right track with the dll - please dont tell me I need to do an un-install  and then an install ... please have some magic
.....
I promise there will be more points for yo when we are done,

Good Morning Blue Devil Fan

I uninstalled office from add/remove programs.
I resinstalled office
and the problem is still there.

Plus I must question the uninstall - how did it know my outlook data file names and my e-mail accounts?  I created completely new data files and imported everything again.

I think I need to replace/refresh my Standard Forms Library - do you know where that is and how I do that?  

Hi, KimberleyY.

I haven't been able to discover exactly where the forms are stored but I have found some information that might help us figure this out.  There is a .cfg file for each form in the folder C:\Program Files\Microsoft Office\Office11\Forms\1033.  The .cfg file for the Contact form on my system is below.  Compare your file to mine to see if it's the same.  



[Description]
MessageClass=IPM.Contact
DesignerRuntimeGuid={0006F020-0000-0000-C000-000000000046}
CLSID={00061031-0000-0000-C000-000000000046}
DisplayName=Contact
Category=Standard
Subcategory=Form
Comment=This form is used to create contacts.
LargeIcon=contactl.ico
SmallIcon=contacts.ico
VersionMajor=1
VersionMinor=0
Locale=enu
Hidden=0
Owner=Microsoft
ComposeInFolder=1

[Platforms]
Platform2=NTx86
Platform9=Chicago

[Platform.NTx86]
CPU=ix86
OSVersion=WinNT3.5

[Platform.Chicago]
CPU=ix86
OSVersion=Win95

[Properties]

[Verbs]
Verb1=1

[Verb.1]
DisplayName=&Open
Code=0
Flags=0
Attribs=2

[Extensions]
Extensions1=1

[Extension.1]
Type=30
NmidPropset={00020D0C-0000-0000-C000-000000000046}
NmidInteger=1
Value=1122110010000000

How do I get that information - Also I noticed that the controls in the toolbox do nto have the XP theme/style

Go to the folder I listed above.  Find the file CONTACT.CFG and open it with Notepad.

mine matches yours

Are we talking about the form not looking right when you are trying to create a customized version of it, or not looking right when you are using the default form?

it does not look right when I try to creat a customized version - i get there frim Tools--> Forms-->Design a Form and I then pick Contact from the Standard Forms Library

Thank you so very much.  

WYSIWYG - would have been nice - now if I want to enhance the first page I have to format of all items in order to keep it consistent

You have been very helpful - Thanks Tons.

You're welcome!