OL2003 Custom Contact Form Looks Like OL2002

I am trying to create a custom Contant Form in OL2003.  When I base my new form on the standard Contact form the form that opens looks like Outlook 2002 on the main page and like Outlook 2003 on the other pages.  Wht do I need to do to have it look like Outlook 2003?  Is this an issue since my outlook folders (.pst) has been upgraded from an earlier version of Outlook?

Thanks in advance
KimberleyYAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David LeeCommented:
Greetings, KimberleyY.

> the form that opens looks like Outlook 2002 on the main page
Meaning the way it's laid out, the fields that appear on it, etc.?

Cheers!
0
KimberleyYAuthor Commented:
Yes - there is no picture - the comment block is at the bottom, the background is grey _ I cant figure out how to include screen shots here but I do have them -
0
David LeeCommented:
My guess is that some DLL didn't get overwritten in the upgrade.  Let me see if I can verify that and figure out what DLL is involved if that's it.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

KimberleyYAuthor Commented:
Thanks Blue Devil Fan - I also didn't get to thank you for the other question you helped me with.  I guess I must say thank you first - then accept the answer!
0
KimberleyYAuthor Commented:
After thinking about your last answer - I realized that you think I upgraded outlook 2002 to outlook 2003  - Offcie 2003 was the first install on this machine - I move/upgraded my .pst from my old laptop - if that makes any difference.
0
David LeeCommented:
Yes, that was what I was thinking.  If it's just that you moved your PST, how about creating a new PST and see if the problem still exists.  If not, then you could simply move the contents of your old PST to the new PST.
0
KimberleyYAuthor Commented:
The problem still exists.
0
David LeeCommented:
Try clearing the form cache (FRMCACHE.DAT).  You'll find it in the folder C:\Documents and Settings\<username>\Local Sttings\Applicaiton Data\Microsoft\Forms.  To clear the cache, close Outlook, make a copy of the cache file, then delete it.  When you start Outlook again it'll re-create the cache file.  
0
KimberleyYAuthor Commented:
That did not work - but I ahve figured out the following;

When I check the properties of the personal folder - it should that it was outlook verion 97 - 2002.

I created new folders and copied all my stuff in to them

Did a re-install of outlook (not an un-install and then install)

Problem still there.  I think you were on the right track with the dll - please dont tell me I need to do an un-install  and then an install ... please have some magic
.....
I promise there will be more points for yo when we are done,
0
KimberleyYAuthor Commented:
Good Morning Blue Devil Fan

I uninstalled office from add/remove programs.
I resinstalled office
and the problem is still there.

Plus I must question the uninstall - how did it know my outlook data file names and my e-mail accounts?  I created completely new data files and imported everything again.

I think I need to replace/refresh my Standard Forms Library - do you know where that is and how I do that?  
0
David LeeCommented:
Hi, KimberleyY.

I haven't been able to discover exactly where the forms are stored but I have found some information that might help us figure this out.  There is a .cfg file for each form in the folder C:\Program Files\Microsoft Office\Office11\Forms\1033.  The .cfg file for the Contact form on my system is below.  Compare your file to mine to see if it's the same.  



[Description]
MessageClass=IPM.Contact
DesignerRuntimeGuid={0006F020-0000-0000-C000-000000000046}
CLSID={00061031-0000-0000-C000-000000000046}
DisplayName=Contact
Category=Standard
Subcategory=Form
Comment=This form is used to create contacts.
LargeIcon=contactl.ico
SmallIcon=contacts.ico
VersionMajor=1
VersionMinor=0
Locale=enu
Hidden=0
Owner=Microsoft
ComposeInFolder=1

[Platforms]
Platform2=NTx86
Platform9=Chicago

[Platform.NTx86]
CPU=ix86
OSVersion=WinNT3.5

[Platform.Chicago]
CPU=ix86
OSVersion=Win95

[Properties]

[Verbs]
Verb1=1

[Verb.1]
DisplayName=&Open
Code=0
Flags=0
Attribs=2

[Extensions]
Extensions1=1

[Extension.1]
Type=30
NmidPropset={00020D0C-0000-0000-C000-000000000046}
NmidInteger=1
Value=1122110010000000
0
KimberleyYAuthor Commented:
How do I get that information - Also I noticed that the controls in the toolbox do nto have the XP theme/style
0
David LeeCommented:
Go to the folder I listed above.  Find the file CONTACT.CFG and open it with Notepad.
0
KimberleyYAuthor Commented:
mine matches yours
0
David LeeCommented:
Are we talking about the form not looking right when you are trying to create a customized version of it, or not looking right when you are using the default form?
0
KimberleyYAuthor Commented:
it does not look right when I try to creat a customized version - i get there frim Tools--> Forms-->Design a Form and I then pick Contact from the Standard Forms Library
0
David LeeCommented:
Ok, then that's by design.  Have a look at the 4th bullet down on this page: http://www.outlookcode.com/d/contactform.htm
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
KimberleyYAuthor Commented:
Thank you so very much.  

WYSIWYG - would have been nice - now if I want to enhance the first page I have to format of all items in order to keep it consistent

You have been very helpful - Thanks Tons.
0
David LeeCommented:
You're welcome!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.