We help IT Professionals succeed at work.

OL2003 Custom Contact Form Looks Like OL2002

KimberleyY
KimberleyY asked
on
Medium Priority
356 Views
Last Modified: 2008-02-01
I am trying to create a custom Contant Form in OL2003.  When I base my new form on the standard Contact form the form that opens looks like Outlook 2002 on the main page and like Outlook 2003 on the other pages.  Wht do I need to do to have it look like Outlook 2003?  Is this an issue since my outlook folders (.pst) has been upgraded from an earlier version of Outlook?

Thanks in advance
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2010

Commented:
Greetings, KimberleyY.

> the form that opens looks like Outlook 2002 on the main page
Meaning the way it's laid out, the fields that appear on it, etc.?

Cheers!

Author

Commented:
Yes - there is no picture - the comment block is at the bottom, the background is grey _ I cant figure out how to include screen shots here but I do have them -
CERTIFIED EXPERT
Top Expert 2010

Commented:
My guess is that some DLL didn't get overwritten in the upgrade.  Let me see if I can verify that and figure out what DLL is involved if that's it.

Author

Commented:
Thanks Blue Devil Fan - I also didn't get to thank you for the other question you helped me with.  I guess I must say thank you first - then accept the answer!

Author

Commented:
After thinking about your last answer - I realized that you think I upgraded outlook 2002 to outlook 2003  - Offcie 2003 was the first install on this machine - I move/upgraded my .pst from my old laptop - if that makes any difference.
CERTIFIED EXPERT
Top Expert 2010

Commented:
Yes, that was what I was thinking.  If it's just that you moved your PST, how about creating a new PST and see if the problem still exists.  If not, then you could simply move the contents of your old PST to the new PST.

Author

Commented:
The problem still exists.
CERTIFIED EXPERT
Top Expert 2010

Commented:
Try clearing the form cache (FRMCACHE.DAT).  You'll find it in the folder C:\Documents and Settings\<username>\Local Sttings\Applicaiton Data\Microsoft\Forms.  To clear the cache, close Outlook, make a copy of the cache file, then delete it.  When you start Outlook again it'll re-create the cache file.  

Author

Commented:
That did not work - but I ahve figured out the following;

When I check the properties of the personal folder - it should that it was outlook verion 97 - 2002.

I created new folders and copied all my stuff in to them

Did a re-install of outlook (not an un-install and then install)

Problem still there.  I think you were on the right track with the dll - please dont tell me I need to do an un-install  and then an install ... please have some magic
.....
I promise there will be more points for yo when we are done,

Author

Commented:
Good Morning Blue Devil Fan

I uninstalled office from add/remove programs.
I resinstalled office
and the problem is still there.

Plus I must question the uninstall - how did it know my outlook data file names and my e-mail accounts?  I created completely new data files and imported everything again.

I think I need to replace/refresh my Standard Forms Library - do you know where that is and how I do that?  
CERTIFIED EXPERT
Top Expert 2010

Commented:
Hi, KimberleyY.

I haven't been able to discover exactly where the forms are stored but I have found some information that might help us figure this out.  There is a .cfg file for each form in the folder C:\Program Files\Microsoft Office\Office11\Forms\1033.  The .cfg file for the Contact form on my system is below.  Compare your file to mine to see if it's the same.  



[Description]
MessageClass=IPM.Contact
DesignerRuntimeGuid={0006F020-0000-0000-C000-000000000046}
CLSID={00061031-0000-0000-C000-000000000046}
DisplayName=Contact
Category=Standard
Subcategory=Form
Comment=This form is used to create contacts.
LargeIcon=contactl.ico
SmallIcon=contacts.ico
VersionMajor=1
VersionMinor=0
Locale=enu
Hidden=0
Owner=Microsoft
ComposeInFolder=1

[Platforms]
Platform2=NTx86
Platform9=Chicago

[Platform.NTx86]
CPU=ix86
OSVersion=WinNT3.5

[Platform.Chicago]
CPU=ix86
OSVersion=Win95

[Properties]

[Verbs]
Verb1=1

[Verb.1]
DisplayName=&Open
Code=0
Flags=0
Attribs=2

[Extensions]
Extensions1=1

[Extension.1]
Type=30
NmidPropset={00020D0C-0000-0000-C000-000000000046}
NmidInteger=1
Value=1122110010000000

Author

Commented:
How do I get that information - Also I noticed that the controls in the toolbox do nto have the XP theme/style
CERTIFIED EXPERT
Top Expert 2010

Commented:
Go to the folder I listed above.  Find the file CONTACT.CFG and open it with Notepad.

Author

Commented:
mine matches yours
CERTIFIED EXPERT
Top Expert 2010

Commented:
Are we talking about the form not looking right when you are trying to create a customized version of it, or not looking right when you are using the default form?

Author

Commented:
it does not look right when I try to creat a customized version - i get there frim Tools--> Forms-->Design a Form and I then pick Contact from the Standard Forms Library
CERTIFIED EXPERT
Top Expert 2010
Commented:
Ok, then that's by design.  Have a look at the 4th bullet down on this page: http://www.outlookcode.com/d/contactform.htm

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
Thank you so very much.  

WYSIWYG - would have been nice - now if I want to enhance the first page I have to format of all items in order to keep it consistent

You have been very helpful - Thanks Tons.
CERTIFIED EXPERT
Top Expert 2010

Commented:
You're welcome!
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.