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OL2003 Custom Contact Form Looks Like OL2002

Posted on 2006-03-24
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Last Modified: 2008-02-01
I am trying to create a custom Contant Form in OL2003.  When I base my new form on the standard Contact form the form that opens looks like Outlook 2002 on the main page and like Outlook 2003 on the other pages.  Wht do I need to do to have it look like Outlook 2003?  Is this an issue since my outlook folders (.pst) has been upgraded from an earlier version of Outlook?

Thanks in advance
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Question by:KimberleyY
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LVL 76

Expert Comment

by:David Lee
ID: 16282589
Greetings, KimberleyY.

> the form that opens looks like Outlook 2002 on the main page
Meaning the way it's laid out, the fields that appear on it, etc.?

Cheers!
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Author Comment

by:KimberleyY
ID: 16284469
Yes - there is no picture - the comment block is at the bottom, the background is grey _ I cant figure out how to include screen shots here but I do have them -
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LVL 76

Expert Comment

by:David Lee
ID: 16285140
My guess is that some DLL didn't get overwritten in the upgrade.  Let me see if I can verify that and figure out what DLL is involved if that's it.
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Author Comment

by:KimberleyY
ID: 16285334
Thanks Blue Devil Fan - I also didn't get to thank you for the other question you helped me with.  I guess I must say thank you first - then accept the answer!
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Author Comment

by:KimberleyY
ID: 16285595
After thinking about your last answer - I realized that you think I upgraded outlook 2002 to outlook 2003  - Offcie 2003 was the first install on this machine - I move/upgraded my .pst from my old laptop - if that makes any difference.
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LVL 76

Expert Comment

by:David Lee
ID: 16285823
Yes, that was what I was thinking.  If it's just that you moved your PST, how about creating a new PST and see if the problem still exists.  If not, then you could simply move the contents of your old PST to the new PST.
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Author Comment

by:KimberleyY
ID: 16286409
The problem still exists.
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LVL 76

Expert Comment

by:David Lee
ID: 16286436
Try clearing the form cache (FRMCACHE.DAT).  You'll find it in the folder C:\Documents and Settings\<username>\Local Sttings\Applicaiton Data\Microsoft\Forms.  To clear the cache, close Outlook, make a copy of the cache file, then delete it.  When you start Outlook again it'll re-create the cache file.  
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Author Comment

by:KimberleyY
ID: 16286722
That did not work - but I ahve figured out the following;

When I check the properties of the personal folder - it should that it was outlook verion 97 - 2002.

I created new folders and copied all my stuff in to them

Did a re-install of outlook (not an un-install and then install)

Problem still there.  I think you were on the right track with the dll - please dont tell me I need to do an un-install  and then an install ... please have some magic
.....
I promise there will be more points for yo when we are done,
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Author Comment

by:KimberleyY
ID: 16289808
Good Morning Blue Devil Fan

I uninstalled office from add/remove programs.
I resinstalled office
and the problem is still there.

Plus I must question the uninstall - how did it know my outlook data file names and my e-mail accounts?  I created completely new data files and imported everything again.

I think I need to replace/refresh my Standard Forms Library - do you know where that is and how I do that?  
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Expert Comment

by:David Lee
ID: 16290754
Hi, KimberleyY.

I haven't been able to discover exactly where the forms are stored but I have found some information that might help us figure this out.  There is a .cfg file for each form in the folder C:\Program Files\Microsoft Office\Office11\Forms\1033.  The .cfg file for the Contact form on my system is below.  Compare your file to mine to see if it's the same.  



[Description]
MessageClass=IPM.Contact
DesignerRuntimeGuid={0006F020-0000-0000-C000-000000000046}
CLSID={00061031-0000-0000-C000-000000000046}
DisplayName=Contact
Category=Standard
Subcategory=Form
Comment=This form is used to create contacts.
LargeIcon=contactl.ico
SmallIcon=contacts.ico
VersionMajor=1
VersionMinor=0
Locale=enu
Hidden=0
Owner=Microsoft
ComposeInFolder=1

[Platforms]
Platform2=NTx86
Platform9=Chicago

[Platform.NTx86]
CPU=ix86
OSVersion=WinNT3.5

[Platform.Chicago]
CPU=ix86
OSVersion=Win95

[Properties]

[Verbs]
Verb1=1

[Verb.1]
DisplayName=&Open
Code=0
Flags=0
Attribs=2

[Extensions]
Extensions1=1

[Extension.1]
Type=30
NmidPropset={00020D0C-0000-0000-C000-000000000046}
NmidInteger=1
Value=1122110010000000
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Author Comment

by:KimberleyY
ID: 16290812
How do I get that information - Also I noticed that the controls in the toolbox do nto have the XP theme/style
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LVL 76

Expert Comment

by:David Lee
ID: 16290849
Go to the folder I listed above.  Find the file CONTACT.CFG and open it with Notepad.
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Author Comment

by:KimberleyY
ID: 16290891
mine matches yours
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LVL 76

Expert Comment

by:David Lee
ID: 16290934
Are we talking about the form not looking right when you are trying to create a customized version of it, or not looking right when you are using the default form?
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Author Comment

by:KimberleyY
ID: 16290955
it does not look right when I try to creat a customized version - i get there frim Tools--> Forms-->Design a Form and I then pick Contact from the Standard Forms Library
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LVL 76

Accepted Solution

by:
David Lee earned 2000 total points
ID: 16291198
Ok, then that's by design.  Have a look at the 4th bullet down on this page: http://www.outlookcode.com/d/contactform.htm
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Author Comment

by:KimberleyY
ID: 16291289
Thank you so very much.  

WYSIWYG - would have been nice - now if I want to enhance the first page I have to format of all items in order to keep it consistent

You have been very helpful - Thanks Tons.
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LVL 76

Expert Comment

by:David Lee
ID: 16291310
You're welcome!
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