"Save PDF File As" will not go away
windows server 2003
adobe 6.0 standard
background info:
had an issue with adobe the other day where we were unable to use the Adobe PDF printer to convert any kind of document PDF. print spooler had stopped running. i started the service. documents would go to the pdf print spooler and then error out. had to stop/restart print spooler in order to cancel these. one document kept reappearing in the adobe spooler no matter how many times i cancelled it. so i deleted the spool files directly from the system32\spool\printers. that stopped the document from constantly reappearing in the adobe printer spooler.
resolved the adobe issue by doing a repair install from the help menu of adobe, then reboot. we are now able to use the adobe pdf printer to convert all kinds of documents (except FRx, for some odd reason...)
anyway... all of the above is background.
the issue at hand: on the server's Administrator account, there is constantly a "Save PDF File As" window. i cancel it, and about 20 seconds later it comes back up. it is always trying to save the same document. if i accept the "save as", it errors out saying the path is invalid. i have tried a reboot... the window is still haunting me.
is there a temp file somewhere that needs to be removed? how do i get rid of this thing?
thanks
adobe 6.0 standard
background info:
had an issue with adobe the other day where we were unable to use the Adobe PDF printer to convert any kind of document PDF. print spooler had stopped running. i started the service. documents would go to the pdf print spooler and then error out. had to stop/restart print spooler in order to cancel these. one document kept reappearing in the adobe spooler no matter how many times i cancelled it. so i deleted the spool files directly from the system32\spool\printers. that stopped the document from constantly reappearing in the adobe printer spooler.
resolved the adobe issue by doing a repair install from the help menu of adobe, then reboot. we are now able to use the adobe pdf printer to convert all kinds of documents (except FRx, for some odd reason...)
anyway... all of the above is background.
the issue at hand: on the server's Administrator account, there is constantly a "Save PDF File As" window. i cancel it, and about 20 seconds later it comes back up. it is always trying to save the same document. if i accept the "save as", it errors out saying the path is invalid. i have tried a reboot... the window is still haunting me.
is there a temp file somewhere that needs to be removed? how do i get rid of this thing?
thanks
Yes, if this is anything like a similar problem I had with PDFMaker. Search for any acr*.tmp files and delete them. The one that was causing my problem was set as hidden. According to the Adobe site if Acrobat crashes leaving temp files on the drive these are all mopped up when the program restarts but I'm not convinced ...
ASKER
i searched for acr*tmp and found nothing, so i searched for .tmp files
this problem is occurring on the Admnistrator account, and there are several .tmp files in the administrator's local settings\temp file
the file names on these items mean nothing to me... just letters and numbers.
this problem is occurring on the Admnistrator account, and there are several .tmp files in the administrator's local settings\temp file
the file names on these items mean nothing to me... just letters and numbers.
ASKER CERTIFIED SOLUTION
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ASKER
deleting those files did the trick
yay!
yay!