We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Picture Does Not Display in Outlook Stationery

RG-MCSE
RG-MCSE asked
on
Medium Priority
2,631 Views
Last Modified: 2008-01-09
Hi.

I'm setting up an Outlook 2003 Stationery using a scanned GIF of the top inch of a company's letterhead.  They want it displayed on every email, user-entered text below it, without the user being able to change its position or delete it from the top of the HTML email.  Perfect application of stationery.

I built this code in FrontPage 2003...

<html>
<head>
<title>My Stationery</title>
</head>
<body style="margin-top: 125px; margin-left: 10px">
<div style="position: absolute; top: 10px; left: 10px; height: 120px; width: 520px;">
<img src="E-MAIL LETTERHEAD.JPG" height=100 width=500></img>
</div>
</body>
</html>

... and it previews perfectly in FP.  Also, when I double-click on the .HTM that I created from this, it launches IE and displays the letterhead JPG image perfectly.

So, in Outlook 2003, I go into Stationery Picker, create a new one, and choose "Use this file as template" then browse to my .HTM file (which is the only file type the template option will accept) and import my HTML code.

It imports okay BUT the picture is "X'd" out--does not display, other than the frame.  When I go to use this stationery, it applies it to my new HTML message correctly and forces text input to always be below the picture frame BUT, as before the actual image does not display--X'd out.

I am not using Microsoft Word as the editor; I'm using the native Outlook 2003 message editor.

I also tried starting from blank stationery and inserting the image into the preview area of the Stationery Picker/Builder, however that does three nasty things:  (1) it allows new message text to be positioned anywhere, and (2) the size of the JPG image is nearly 10x the size I want it, and (3) a user can select the picture in the message and simply delete it.

I'd really like to use the first method (using the FrontPage HTML code) but I haven't been able to figure out why in Outlook the image itself is not displayed in either the Stationery Picker/Builder or when a new message is created, while it does show up perfectly in FrontPage's preview and in a native browser.  I tried various shotgun things like putting the image in my system path in case Outlook didn't know where to find the image but that didn't work, either.

Any clues where to look?  I've checked the archives here and no one has mentioned this explicit case that I could find; everyone seems to be able to display their images successfully, so I must be overlooking something basic.

Thanks.
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2010
Commented:
Greetings, RG-MCSE.

Instead of using the Stationery Picker/Builder just copy the HTML file with the code you posted above into Outlook's stationery folder (C:\Program Files\Common Files\Microsoft Shared\Stationery).  Be sure to copy the .jpg file into the same folder.  Now create a message based on that stationery.

Cheers!

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
The simplicity!  The ease!  The efficacy!  Brilliant!!

Acting!

Genius!!

Thennnk yuuu!

;-)
CERTIFIED EXPERT
Top Expert 2010

Commented:
You're too kind.  Glad I could help.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.