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Picture Does Not Display in Outlook Stationery

RG-MCSE asked
Medium Priority
Last Modified: 2008-01-09

I'm setting up an Outlook 2003 Stationery using a scanned GIF of the top inch of a company's letterhead.  They want it displayed on every email, user-entered text below it, without the user being able to change its position or delete it from the top of the HTML email.  Perfect application of stationery.

I built this code in FrontPage 2003...

<title>My Stationery</title>
<body style="margin-top: 125px; margin-left: 10px">
<div style="position: absolute; top: 10px; left: 10px; height: 120px; width: 520px;">
<img src="E-MAIL LETTERHEAD.JPG" height=100 width=500></img>

... and it previews perfectly in FP.  Also, when I double-click on the .HTM that I created from this, it launches IE and displays the letterhead JPG image perfectly.

So, in Outlook 2003, I go into Stationery Picker, create a new one, and choose "Use this file as template" then browse to my .HTM file (which is the only file type the template option will accept) and import my HTML code.

It imports okay BUT the picture is "X'd" out--does not display, other than the frame.  When I go to use this stationery, it applies it to my new HTML message correctly and forces text input to always be below the picture frame BUT, as before the actual image does not display--X'd out.

I am not using Microsoft Word as the editor; I'm using the native Outlook 2003 message editor.

I also tried starting from blank stationery and inserting the image into the preview area of the Stationery Picker/Builder, however that does three nasty things:  (1) it allows new message text to be positioned anywhere, and (2) the size of the JPG image is nearly 10x the size I want it, and (3) a user can select the picture in the message and simply delete it.

I'd really like to use the first method (using the FrontPage HTML code) but I haven't been able to figure out why in Outlook the image itself is not displayed in either the Stationery Picker/Builder or when a new message is created, while it does show up perfectly in FrontPage's preview and in a native browser.  I tried various shotgun things like putting the image in my system path in case Outlook didn't know where to find the image but that didn't work, either.

Any clues where to look?  I've checked the archives here and no one has mentioned this explicit case that I could find; everyone seems to be able to display their images successfully, so I must be overlooking something basic.

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Top Expert 2010
Greetings, RG-MCSE.

Instead of using the Stationery Picker/Builder just copy the HTML file with the code you posted above into Outlook's stationery folder (C:\Program Files\Common Files\Microsoft Shared\Stationery).  Be sure to copy the .jpg file into the same folder.  Now create a message based on that stationery.


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Top Expert 2010

You're too kind.  Glad I could help.
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