my cd-rw drive was working and now it can't read nor write. upon right clicking on the drive with a burned cd in it, the shortcut menu shows all options except autoplay and erase.. and in the properties box: the used space is 0 bytes (all shaded blue color)and the
free space also 0 bytes too. and whenever I try write cd, I get a error saying: There is no disc in the drive. Please insert a writable CD into drive.
I have checked the registry and my cd-rw has a drive type value of 1 instead of 2. is that because i have a dvd-rom also and not a cd-r drive
However I can tell that windows recognizes the recordable drive since "recording" tab is under properties box.
so This must be a configuration or driver issue cause I heard it has to do with third party programs or spyware. If is true, sure it can't render the drive unusable. can it?
how do I verify this. is there a diagnostic tool that can determine whether the drive is physically damaged or not.