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Inetinfo.exe has very high memory usage, preventing Exchange working properly

Hi

Need urgent help with this:

Windows Server Enterprise SP!
Exchange Server Enterprise 2003 SP2
Dell Poweredge 2850 Server
2 GB Physical RAM
/3GB switch is set in boot.ini

Our master exchange server is showing massive memory usage on inetinfo.exe:

1 286 240 Kb (Physical) 2030 020 Kb (VM)

Seeing timeout requests in Event log for IISAdmin and releated services, also fauting module reapi.dll event in system log

I have tried stopping and disabling other services:

NAI Groupshield 6
GFI MailEssentials, Mail Archiver
CA RPC Backup Agent for Exchange

after rebooting the physical memory usage increased to 1 603 608 KB?

Please help

Alan

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Sembee

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SBSDUNBLANE

ASKER

It appears to be SMTP that causes inetinfo to sky rocket. As soon as this starts memory usage increases quickly similar to the above

SBSDUNBLANE

ASKER

And SMTP only does this once you start the Information Store

Sembee

What do your queues look like?
It might also be a message loop somewhere.

Simon.

SBSDUNBLANE

ASKER

Simon

Thanks for your assistance, you were kind of right. The problem was GFI Mail Essentials sinks. Had to use the GFI stop_snks.exe program. This was the cause, had to un-install Mail Essentials 11 but this was far more preferable to no Exchange. Phoned MS PSS, got through to a guru in Toronto how can up with this solution but will award you the points as this advice would have resolved the problem.

Thanks

Alan