Can't get Outlook XP to connect through VPN on ASA5510

dasmcse
dasmcse used Ask the Experts™
on
Remote desktop works fine, but I can't connect to our Exchange 2003 server through the VPN with Outlook XP.

ASA Version 7.0(4)
!
hostname Cisco
domain-name ****.com
enable password ******* encrypted
names
!
interface Ethernet0/0
 nameif outside
 security-level 0
 ip address 67.94.***.*** 255.255.255.248
!
interface Ethernet0/1
 nameif inside
 security-level 100
 ip address 192.168.10.1 255.255.255.0
!
interface Ethernet0/2
 shutdown
 no nameif
 no security-level
 no ip address
!
interface Management0/0
 shutdown
 nameif management
 security-level 100
 ip address 192.168.1.1 255.255.255.0
 management-only
!
passwd ******** encrypted
ftp mode passive
clock timezone CST -6
clock summer-time CDT recurring
same-security-traffic permit intra-interface
access-list 101 extended permit ip 192.168.10.0 255.255.255.0 any
access-list 102 extended permit icmp any any
access-list 102 extended permit tcp any interface outside eq smtp
access-list nonat extended permit ip 192.168.10.0 255.255.255.0 192.168.200.0 255.255.255.0
pager lines 24
logging asdm informational
mtu outside 1500
mtu inside 1500
mtu management 1500
ip local pool testpool 192.168.200.1-192.168.200.150
icmp permit any inside
asdm image disk0:/asdm504.bin
asdm location 67.***.***.*** 255.255.255.255 outside
asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list nonat
nat (inside) 1 0.0.0.0 0.0.0.0
static (inside,outside) tcp interface smtp 192.168.10.15 smtp netmask 255.255.255.255
access-group 102 in interface outside
route outside 0.0.0.0 0.0.0.0 67.94.***.*** 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00
timeout mgcp-pat 0:05:00 sip 0:30:00 sip_media 0:02:00
timeout uauth 0:05:00 absolute
aaa-server vpngroup protocol radius
aaa-server vpngroup host 192.168.10.14
 key ciscoradius
group-policy VPNClients internal
group-policy VPNClients attributes
 split-tunnel-policy tunnelspecified
 split-tunnel-network-list value 101
 default-domain value ****.com
 split-dns value 192.168.10.14
 webvpn
http server enable
http 67.***.***.*** 255.255.255.255 outside
http 192.168.10.11 255.255.255.255 inside
http 192.168.10.0 255.255.255.0 management
no snmp-server location
no snmp-server contact
snmp-server community abcdefg
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set FirstSet esp-3des esp-md5-hmac
crypto dynamic-map dyn1 1 set transform-set FirstSet
crypto dynamic-map dyn1 1 set reverse-route
crypto map mymap 1 ipsec-isakmp dynamic dyn1
crypto map mymap interface outside
isakmp identity address
isakmp enable outside
isakmp policy 1 authentication pre-share
isakmp policy 1 encryption 3des
isakmp policy 1 hash md5
isakmp policy 1 group 2
isakmp policy 1 lifetime 86400
isakmp nat-traversal  20
isakmp disconnect-notify
tunnel-group Remote type ipsec-ra
tunnel-group Remote general-attributes
 address-pool testpool
 authentication-server-group vpngroup
 default-group-policy VPNClients
tunnel-group Remote ipsec-attributes
 pre-shared-key *****
telnet timeout 5
ssh 67.***.***.*** 255.255.255.255 outside
ssh timeout 5
ssh version 2
console timeout 0
management-access inside
dhcpd address 192.168.10.50-192.168.10.254 inside
dhcpd dns 192.168.10.14 192.168.10.10
dhcpd wins 192.168.10.14 192.168.10.10
dhcpd lease 3600
dhcpd ping_timeout 50
dhcpd domain ****.com
dhcpd enable inside
!
class-map inspection_default
 match default-inspection-traffic
!
!
policy-map global_policy
 class inspection_default
  inspect dns maximum-length 512
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect esmtp
  inspect sqlnet
  inspect skinny
  inspect sunrpc
  inspect xdmcp
  inspect sip
  inspect netbios
  inspect tftp
!
service-policy global_policy global
ntp server 148.167.132.201 source outside
Cryptochecksum:************
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The remote workstation: has this PC been joined to your domain? If not, join it to the domain, login with your domain account & try setting up Outlook XP again.  However, Outlook XP is a bit old, so it may still fail to authenticate properly with Exchange 2003.

cheers

Author

Commented:
The PC is a member of the domain. While playing around with the config (using ASDM) I actually got Outlook to work through the VPN but I broke everything else. So I went back to the old config. Funny thing is OWA works perfectly.
OWA should work regardless - it's just a simple HTTPS connection.  Outlook directly interfacing with Exchange is another matter, due to authentication methods & the fact Outlook requires a whole lot more ports to be open between it & the Exchange server.  Unless you really think you need all the functionality of normal Outlook when working remotely, I suggest using OWA, since it's connection requirements are far simpler.

cheers
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Author

Commented:
The customer requires Outlook to work. Perhaps it isn't an access-list issue but rather a group issue in the config.
Have you tested with: Outlook 2003, on a laptop/workstation that's joined to the domain & logged in as a domain user?

Author

Commented:
I finally was able to try Outlook 2003 and it worked. Actually I think this was more of a corrupt Windows XP on the test laptop issue than a Outlook or VPN issue.

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