[Webinar] Learn how to a build a cloud-first strategyRegister Now


Outlook Import

Posted on 2006-03-24
Medium Priority
Last Modified: 2008-01-16

I have an employee that has about 8 GB of mails (many different pst's in the outlook folder).  I have to issue a different laptop for this employee and  was trying to transfer the mails.  The mail sizes look the same from one computer to another but then when I ido the mport,  all the mails are not coming through.  He uses XP Pro with Outlook 2000.  The outlook file size is 82,176 KB but the outlook.bak is about 2,048,665 KB.  When I do the import, only some of the mails are showing up.  All subfolders from Inbox are missing.  Plus, I even tried copying the entire outlook folder from old machine to new machine.  That didnt do the trick either.  Any suggestions?

Thanks for the help,
Question by:Milpitas
LVL 97

Accepted Solution

war1 earned 750 total points
ID: 16285463
Greetings, Milpitas !

Outlook folders and emails are stored in PST file.  Outlook 2000 has a limit PST file size of 2 GB (exactly 1.97 GB).  So you need to break up the Outlook.bak to a couple of files of smaller size to be able for Outlook 2000 to see the emails.

Best wishes!
LVL 14

Expert Comment

ID: 16285799
Do a little up front CYA first.  make CD or DVD copies of those PST files before you do anything.  (when you finish, you can give the CDs or DVDs to that user; stating that the archives were done as a precaution).  

Like War1 stated OL2K pst files has a 2GB limit.  So if you want to consolidate; you may want to consider OL2K3.

OL2K3 has a 20GB limit and can handle the 8GB total.

Otherwise, if you are staying with OL2K, it may be worthwhile getting this person's secretary to determine what is needed immediately and what can be archived into about 4 separate archive PST files.  (You'll end up with 2 sets of backups if this happens. But if I read this correctly, can I assume that is user is an executive?  If he is, just chalk it up to the equivalent of you buying real good no-fault insurance)

If you think there is an issue of corruption with some of the PSTs; do a SCANPST after you do the CYA and before you do the consolidation.


Expert Comment

ID: 16287592
Just want to add a little here!  If you decide to go down the route of upgrading to 2K3, then you will find that Outlook becomes more and more unstable once you go over the 2GB size.  You may want to consider getting your user to Archive some of these emails, therefore, splitting the PST files into smaller chunks!!!


Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 18

Expert Comment

ID: 16291216
Links of interest at Microsoft...

How to compact PST files in Outlook 2000

How to compact Outlook PST and OST files in Outlook 2000 (CW)

Oversized PST and OST crop tool
LVL 97

Expert Comment

ID: 16312598

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1

Author Comment

ID: 16316237
Hello War 1:

I apologise for not responding.  My entire network crashed and I have been busy with that.  I have not worked on that employees machine yet.  I will most probably be done with my workload by this Friday and fix it  after that.  I will sure respond once I am done.  Thanks for asking.


Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question