Try to save Word doc to USB drive, get message "Word cannot complete the save due to a file permission error".

Posted on 2006-03-25
Last Modified: 2012-05-05
Have reviewed other similar questions on Experts Exchange and Microsoft solutions website, none exactly like mine.  

I have a USB drive that worked fine with on old computer (WIN XP SP2 with Word 2003) but now, when I create a file on the computer and try to save it to the usb drive I get the message "Word cannot complete the save due to a file permission error".  I can save to hard drive, but cannot drag a file from hard drive to usb either.  Tried opening a new word document from the usb drive, but get following message: "Unable to create the file 'New Microsoft Word Document.doc'  The directory or file cannot be created."
Question by:bblizard
    LVL 2

    Expert Comment

    You need to test it again on a different pc just in case its broken. Make sure the switch on the side of the flash drive isnt set to read only.
    If still no luck and If its xp pro try this

    1.     Click Start, click Run, type cmd, and then press ENTER.
    2.     Type secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose, and then press ENTER. You receive a "Task is completed" message, and a warning message that something could not be done. You can safely ignore this message. For more information about this message, view the %windir%\Security\Logs\Scesrv.log file.

    that will reset all the security permissions including in the registry.
    LVL 3

    Expert Comment

    Also some usb drives have a switch that will allow you to write protect them making it read only?
    LVL 9

    Accepted Solution

    If the USB was formatted and permissions set on the old PC then these may not work on the new PC. Are you able to reformat the USB and try again. Set permissions to Full Control for EVERYONE and see if this helps. Don't forget to allow permissions to flow to all subdirectories and files.

    Worth doing the anyway just in case the permission have been screwed. You may need to Take Ownership first.

    Hope this Helps
    IPKON Networks Ltd

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