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Network problem

sherif60
sherif60 asked
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Last Modified: 2010-04-13
Hi
Some of my computers are taking a long time to access the files. Some of the computers are new and I don’t understand from where the problem is coming from.
Regards
Sherif
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Top Expert 2006

Commented:
Hi sherif60,

what is your current network config? will need some more details on this to help you out

Cheers!

Author

Commented:
I am using a workgroup and just an IP
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Top Expert 2006

Commented:
do you have netbios enabled? do you have a switch or a hub   how many machines   what are the NIC speeds

Author

Commented:
We are using switch. no netbios enabled. around 50 pcs. NIC speeds 100 and 10mbps
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Top Expert 2006

Commented:
and where do you have the troubles with speed, doing what exactly?
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Distinguished Expert 2019

Commented:
Have you tried setting all of the NICs for 100 Mbps, full duplex, rather than to let them autonegotiate?
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Top Expert 2013

Commented:
Two common problems with poor file access and copying with Windows 2000 are addressed in the links below. Have a look to see if they relate to your problem. They involve making changes to the registry. Make sure you back up your registry before making any changes:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322755

http://www.jsifaq.com/subO/tip7200/rh7215.htm
http://jsifaq.com/SUBR/tip8800/rh8893.htm

Author

Commented:
The pc's which are working slow on the network are p4 3.0GHz, 250 RAM. These pc's when accessed takes a very long time to access the files. But my other pc's are working fine. These pc's are working on windows XP home edition. kindly help me to solve this problem as the users are really getting over my head.
Regards
Sherif
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Commented:
Hi,

Please see if the Virus Guard in use is set to scan file On Access. If there is any application which loads files from the network, the virusguard may be holding it up whilst scanning.

Also if the particular file(s) the users are accessing are on the same network/work group share as well and say over 5 people (not a benchmark) access at the same time, the file server or share may be slow to respond.

Also try disabling the inbuilt XP firewall as well.

Hope the above helps you,

Best Wishes!

Upul
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Top Expert 2006
Commented:
is your "computer browser service" set to automatic and started? - just an interesting thought

Not the solution you were looking for? Getting a personalized solution is easy.

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Distinguished Expert 2019

Commented:
Sherif - What have you done so far? You still have not answer that part at all, even though suggestions have been provided.

Commented:
I had this problem and It may be because you are using the xp home edition.  Have you run the 'Set up a home or small office network' from My Network places?

https://www.microsoft.com/windowsxp/using/setup/getstarted/configconnect.mspx

Author

Commented:
Yes I am using Xp home addition.

Dear Jay
your interesting thought is very good. Two of my computer are working fast now after I disabled the browser service. thanks . But still three of my computers are giving the same problem. I am monitoring all the systems for a day or two and will come with the results. Thanks to all my friends for their prompt and reliable support.
Regards
Sherif
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Top Expert 2006

Commented:
not a problem mate,

lst us know if we need to look further :)

J
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Distinguished Expert 2019

Commented:
Try changing the settings on the NIC if you haven't already so that you can eliminate the potential autonegotiation issue. But also, do any of these machines have firewalls running on them in something like ZoneAlarm's stealth mode?
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